Jim Sepe
Jim Sepe at Liberty GMC
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Jim Sepe

Service Consultant

Liberty GMC

8660 W Bell Rd
Peoria, AZ 85382

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4.3
45 Reviews
4.3

45 Reviews

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45 Reviews of Jim Sepe

March 14, 2025

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Employee Rating

Took my 2022 Yukon Denali in for a recall on the park assist. I had an appointment at 9:30 AM and they had it until 5:30 PM. What is the point of an appointment?? This happens every time we have an oil c More

by lisarcrane
Recommend Dealer
No
Mar 18, 2025

Liberty GMC responded

Thank you for sharing your experience with us. I understand your frustration, and it’s clear that the service you received at Liberty GMC did not meet your expectations. I appreciate your feedback as it helps us work towards improving our standards. I encourage you to contact me directly to discuss your specific situation and allow us the opportunity to resolve these issues. Your satisfaction is important to me, and I want to make things right. Please reach out so we can assist you further. Best, Sam Ganczaruk, Service Director

November 06, 2024

Dealership Rating
Employee Rating

You haven't took care of everything professionally. Is my go-to guy for service More

by rsbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Liberty GMC responded

Thank you for your feedback. We appreciate your loyalty to Liberty GMC and would like to learn more about your service visit. We aim to provide exceptional service for all our customers, and your insights are valuable to us. We look forward to continuing to serve you! Best, Sam Ganczaruk, Service Director

October 29, 2024

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Employee Rating

Service was great . The people make it that way like Jim Sepe .When I call for an appoint heknows I expect greatness from the service dept. Thank you. More

by 95harley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Liberty GMC responded

Thank you for your kind words! I appreciate your recognition of Jim and our service team at Liberty GMC. It's wonderful to hear that you have had such a positive experience with us. I look forward to exceeding your expectations again in the future! Best, Sam Ganczaruk, Service Director

October 17, 2024

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Employee Rating

Great service Jim in service is the best and reason I go to Liberty GMC ! More

by mlsmith99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Liberty GMC responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great service experience with Jim at Liberty GMC. We appreciate your loyalty and look forward to serving you again in the future! Best, Sam Ganczaruk, Service Director

June 15, 2023

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Employee Rating

I just moved to AZ. My GMC Sierra broke down and was out of budget for repair. I was upside down in my loan on it. And I hate the car buying process. I had little faith More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desiree Morales , Ryan Shippy

Jun 16, 2023

Liberty GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Sam Ganczaruk, Service Director

March 24, 2023

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Employee Rating

I started looking for a car in December 2022 working with a gentleman named James. He took down everything we want to get in touch and when it vehicle came in that matched our description which was March 202 More

by Baccwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Cooper

Mar 24, 2023

Baccwa responded

Liberty GMC Mar 24, 2023 Baccwa I started looking for a car in December 2022 working with a gentleman named James. He took down everything we want to get in touch and when it vehicle came in that matched our description which was March 2023 immediately came in and purchased a vehicle. Good job.

November 07, 2022

Dealership Rating
Employee Rating

Jim Sepe was pretty awesome, efficient and updated me on the status of my vehicle throughout the whole process and made picking up the vehicle seamless. More

by Czappia19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2022

Liberty GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Sam Ganczaruk, Service Director

December 15, 2019

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Employee Rating

Buying a new vehicle I recently bought a new GMC Yukon from Liberty GMC. My sales associate was Ryan Shippy. Ryan is a real professional in his field. I was pleases with More

by Gkhllh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Shippy

Dec 16, 2019

Liberty GMC responded

Thanks for the great feedback! We're very happy that Ryan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Chris Scott, General Sales Manager

December 02, 2019

Dealership Rating
Employee Rating

Ryan Shippy was great, knew exactly what type of car my family would enjoy. Jim Sepe always helpful and very quick. Did not spend all day there like other dealerships. More

by Greg I
Recommend Dealer
Yes

Other Employees Tagged: Ryan Shippy, Bryonna Walker

Dec 02, 2019

Liberty GMC responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Best, Chris Scott, General Sales Manager

November 04, 2019

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Employee Rating

awesome place to buy a new vehicle from!! Ryan Shippy was fantastic to deal with. I had a bad deal from another place in phoenix and he turned that all around and made a great deal for us!! Th More

by zoey1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Winston Gamble , Ryan Shippy

Nov 06, 2019

Liberty GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Ryan was able to provide an efficient and overall positive experience! Best, Chris Scott, General Sales Manager

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