Jim Schrage

Very Disrespectful. .... I bought a new Chevrolet Silverado in 2020 and I was sold on the idea of their "Lifetime Warranty", Likewise I bought a 2018 Chevrolet shortly af .... I bought a new Chevrolet Silverado in 2020 and I was sold on the idea of their "Lifetime Warranty", Likewise I bought a 2018 Chevrolet shortly after. I have brought my vehicles to the dealership to have them serviced and I had a problem about a year ago when they had service technicians so inexperienced they wouldn't allow them enough air pressure to rotate my tires so my vehicle didn't receive the rotation. I complained and the manager gave me a oil change and tire rotation. Along with the "Lifetime Warranty" we have on both vehicles, I purchased a bumper to bumper extended warranty through route 66 and about a year ago I had the radio screen replaced in the 2018 Malibu with a New One from the dealership. I called the dealership about 2 weeks ago now and spoke with a man in service and I asked him to check with my extended warranty about my tire monitoring system on my 2020 Silverado and I have a message on my dash that it needs serviced and I also told him the New Screen they put in the 2018 Malibu is malfunctioning and it the screen only displays half. The Service Employee told me he would make the calls about the extended warranty (Route 66) for my tire monitoring coverage and he would look into the New Screen for the 2018 Malibu and he would call me back by the end of day. So I was not called back so I waited another day and called him back.. Oh he explained "we got really busy, I will do it and get back to you today" well over two weeks have gone by and I drive my vehicle with warnings on the tire monitoring system and my wife drives with half of a screen display for the radio that should at least be warrantied through GM.. I even left voice messages 3 or 4 times stating I need assistance.. But I guess since I spent nearly 80K in 2020.. We are just old news and deserve to be ignored. I was seriously considering upgrading to a Chevrolet Silverado 2500 and maybe a Camero for my wide in the spring of 2025.. But It wont be with Champion Chevrolet of Avon... I cannot believe they treat their loyal customers like we have been treated... Buyer Beware... More

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Kayden and the entire sales staff were fantastic to work with. No nonsense approach and efficient at quickly processing the sale. with. No nonsense approach and efficient at quickly processing the sale. More

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2nd vehicle in 6 months from David Snoddy. David is very thorough in his knowledge and has always respectful and helpful during the sales process and after. Highly recommend both sales and se David is very thorough in his knowledge and has always respectful and helpful during the sales process and after. Highly recommend both sales and service. Jim Schrage has always taken care of us in Service and that is a huge reason for coming back! More

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I don’t take my Chevy Silverado anywhere except Champion Chevrolet for service and repairs. Chevrolet for service and repairs. More

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I like how Champion treats you like a real person not a number like some dealerships do we’ve been coming to Champion for a number of years and will continue to come to Champion for the future. We tell our number like some dealerships do we’ve been coming to Champion for a number of years and will continue to come to Champion for the future. We tell our friends about Champion all all the time. More

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Champion Chevy gave an amazing car purchasing experience. Everyone involved had a great attitude and we’re all very helpful. JKI took the time to explain every detail and question I had about the vehicle. I Everyone involved had a great attitude and we’re all very helpful. JKI took the time to explain every detail and question I had about the vehicle. I would recommend to anyone to seek out Champion Chevy for their next car buying experience. More

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Service Advisor Brooks Barrick is the best. She's very professional and friendly and pro customer. I will always bring my truck to Champion Chevrolet for service. She's very professional and friendly and pro customer. I will always bring my truck to Champion Chevrolet for service. More

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Great dealership to work with small which I like you don’t get lost in the shuffle and they try hard to get you worked in even though they are extremely busy great people what more could you ask for don’t get lost in the shuffle and they try hard to get you worked in even though they are extremely busy great people what more could you ask for More

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Made a first time purchase go quickly and smoothly. Jki didn’t waste any time or have any delays. Pleasant to work with. Great job! Jki didn’t waste any time or have any delays. Pleasant to work with. Great job! More

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Taylor did an excellent job helping me purchasing my new truck. Finance department very helpful and process was easy. truck. Finance department very helpful and process was easy. More

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