Jim Pruitt

Terrible buying experience at My Auto Imports. I bought a used Jeep that they claimed had a clean multi-point inspection. Within a week, the engine started ticking, and a mechanic told me it likel I bought a used Jeep that they claimed had a clean multi-point inspection. Within a week, the engine started ticking, and a mechanic told me it likely needed new rockers and valves. After initially ignoring me, the manager finally told me to bring it in and that they would “take care of it.” They kept my Jeep for over a week, I spent almost $500 on a rental, and then they told me there was nothing they could do—completely going back on their word. They wasted my time and money, and I can’t trust anything they say. Always get a used car independently inspected, and don’t rely on the dealership’s promises. More

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Very professional and friendly service. I traded in and purchased 2 new vehicles in less than a week! I am a return customer even though I have moved away from this location because of the I traded in and purchased 2 new vehicles in less than a week! I am a return customer even though I have moved away from this location because of the quality of the service. More

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Outstanding service experience. Vehicle was repaired perfectly and service Manager was great! Would highly recommend. Vehicle was repaired perfectly and service Manager was great! Would highly recommend. More

by djnorton Verified Customer Verified Customer

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The service was timely. The waiting area was nice. Popcorn is a good. d . d. The waiting area was nice. Popcorn is a good. d . d. More

by dhohmeyer Verified Customer Verified Customer

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I appreciate the knowledgeable, helpful and friendly staff in both the sales and Service Departments. staff in both the sales and Service Departments. More

by ericherb6195 Verified Customer Verified Customer

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Horrible experience. The employees act like they don’t know how to do they’re job. The employees act like they don’t know how to do they’re job. More

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I didn't have to risk getting a flat tire because my vehicle was serviced within an hour and a half. I would not consider taking my Toyota to any other service center. vehicle was serviced within an hour and a half. I would not consider taking my Toyota to any other service center. More

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It is always such a wonderful experience with this great team! They always make sure my car is top notch, while making the wait comfortable! team! They always make sure my car is top notch, while making the wait comfortable! More

by Savannah Verified Customer Verified Customer

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Work was performed as promised. Communications could be better. As a former business owner I know the value of communication. Communications could be better. As a former business owner I know the value of communication. More

by JETWASH7154 Verified Customer Verified Customer

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Jim was my service advisor. He was very clear in communicating the repair required to solve the issue with my Nissan Frontier. When the repair was complete, the value exceeded He was very clear in communicating the repair required to solve the issue with my Nissan Frontier. When the repair was complete, the value exceeded my expectation. More

by RATIGANK2000 Verified Customer Verified Customer

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