Jim O"Malley
Jim O"Malley at Scranton Dodge Chrysler Jeep RAM
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Jim O"Malley

Sales Professional

Scranton Dodge Chrysler Jeep RAM

1146 Wyoming Avenue
Scranton, PA 18509

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19 Reviews

Jim joined our team last summer and has quickly proven to be a great salesman! He lives with his wife Ashley and their 2 Bichon Frise fluff balls. They also have 2 beautiful children and enjoy spending time as a family. Jim enjoys the outdoors and is an avid Notre Dame fan. You'll know when Jim's phone rings because it plays the Notre Dame fight song! His Ram has the fighting Irishman affixed to his rear window.

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19 Reviews

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19 Reviews of Jim O"Malley

May 26, 2023

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Employee Rating

Took my jeep on wednesday may 24th for bad struts. Before doing this verified with the warranty company it was covered. I was told yes. Danielle tells me sorry it’s not, her trusty computer said so, s More

by Lolyons9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 21, 2023

Dealership Rating
Employee Rating

Not only is Chrysler the worst car manufacturer but Scranton dodge is as well. This is our first Chrysler and never again. BOught brand new in 2019. The next day took it on vacation and have had not More

by golfnut2531
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Phil Santiago , Shannon- service receptionist (1 star)

May 24, 2023

Scranton Dodge Chrysler Jeep RAM responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your vehicle and communication with our team. Can you please contact me at your earliest convenience? John Epp johnepp@dodgechryslerjeep.net Scranton Dodge Chrysler Jeep RAM

May 24, 2023

golfnut2531 responded

Our car is in your position as we speak, and in the service department for the fifth time for the same issue in as many months. we just picked up our car from you two weeks ago and as always, they stated it was fixed, but it’s not! We have taken this up with Chrysler themselves and they’ve been in contact with Phil Santiago multiple times. You refuse to do the dirty work and find the exact root of the problem instead keep putting Band-Aids on the issues. We are even in the middle of getting a reimbursement from Chrysler for all of the issues you told us to fix but the main issue still exist. You guys should be ashamed of yourselves and I am spreading the word to as many people, as I possibly can, including all social media outlets

January 26, 2020

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Employee Rating

Can only say they are a typical car dealership Some was good, some was just OK. Nothing stellar at this dealership. Nothing for me to say I'll go back or I would recommend. Purchased a Jeep Wran More

by nytq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Josh Symuleski , Jessica in the service department when getting the latches and sticker taken care of.

Jan 27, 2020

Scranton Dodge Chrysler Jeep RAM responded

Hello, I am concerned to learn about your dissatisfaction regarding the quality of our selection and your overall experience with us. Please feel free to reach out to us so that we can discuss and address your concerns. I look forward to hearing from you. Best, Matt Pompey Scranton Dodge Chrysler Jeep Ram

September 28, 2018

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Employee Rating

Buying a new car Very good experience. All the staff were very helpful and answered all of my questions. My salesman was very knowledgable and accommodating. I will de More

by Vszumski1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2018

Scranton Dodge Chrysler Jeep RAM responded

Hello, It is great to know that you are happy with the service that you received during your recent visit. We thank you for taking the time to leave a positive review for us. and hope to see you again.

September 27, 2018

Dealership Rating

Very nice dealership I’m just looking for low payment and low mileage and that’s what they had and there nice employees there and awsome service lol More

by Isaiah featherstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Adams, Phil Santiago, John Epp, Josh Symuleski, Chris Mathewson , David Deacon, Eric Fumanti, Ray Novak, Gene Scalese

Sep 27, 2018

Scranton Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us a positive review and rating! We are so glad to know that your experience with us went well and that our staff was very friendly! It is especially wonderful that Bill, David, John, Eric, Chris, Ray, Jim, Phil, Gene, and Josh provided you with awesome service. We hope that you will continue to choose us in the near future!

September 27, 2018

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Employee Rating

Wonderful experience Jim was a wonderful salesman and explained everything about the car. Made it worthwhile to buy from him. Ray was also very helpful with financing More

by Jeepgrl9-15
Friendliness
Recommend Dealer
Yes
Sep 28, 2018

Scranton Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that Jim was a wonderful sales representative and that he explained everything about the car. We are also glad that Ray was helpful with financing during your visit. We hope that you enjoy your car and that you will visit us again soon!

September 15, 2018

Dealership Rating
Employee Rating

Wonderful! Jim was wonderful to work with and got me into a great car for a great price! Overall my experience with Scranton dodge was excellent! Would recommend More

by Afazio13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 16, 2018

Scranton Dodge Chrysler Jeep RAM responded

Hello, We are glad to know that you had an excellent experience with us! It's great to know that Jim provided you with wonderful service. We value your business and look forward to seeing you again!

September 08, 2018

Dealership Rating

Simple and Easy This was the only dealership that had what I was looking for and had the product knowledge to speak knowledgeably about what I was looking for and the More

by Pjdougherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2018

Scranton Dodge Chrysler Jeep RAM responded

Thank you for sharing your experience with us! We hope to see you again in the future!

June 04, 2018

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Employee Rating

Great experience selling my car I found myself in a position with a car that I didn’t need, and that I was underwater on. Jim and his team treated me very fairly and gave me the bes More

by Chris S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Symuleski , Frank Gouldsbury

Jun 04, 2018

Scranton Dodge Chrysler Jeep RAM responded

Hello Chris, We are glad we could help! We enjoyed working with you and look forward to helping you in the future,

April 05, 2018

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Employee Rating

Great work They made the deal happen for me as quick as they could. Worked to get her vehicle in my budget and I was in and out with my new Jeep! Thanks Guys! More

by Amanda R
Recommend Dealer
Yes

Other Employees Tagged: Eric Fumanti

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