
Dealership Experience
5 yrs, 8 mos
Industry Experience
21 yrs, 11 mos
Specialties & Trainings
Chrysler Certified Fixed Operations Director
44 Reviews
Write a Review44 Reviews of Jim Mulkey
February 21, 2025
Very friendly and professional, they provide excellent service. Thank you so very much! I wouldn't go anywhere else service. Thank you so very much! I wouldn't go anywhere else More
Other Employees Tagged: Rocky Weber, Jon Longacre, Frank Martinez
February 10, 2025
DON'T WALK. RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax repor RUN AWAY from the dealership. I am usually flexible with car shopping. But this dealership did the wrong thing when it came to financing carfax reporting and returns of a person's calls. I had been dealing with Rob in finance since June 20th. Leaving messages. Him stating that the financing had got through. Even though the finance company I was supposed to be financing with did not know me from a stranger off the street. When I finally pushed Rob to contact the company. The financing had not gone through. He stated on Friday June 28th that he would get back with me by 5pm. I didn't hear from him about additional financing. I tried to contact him on the 1st of July and 2nd of July repeatedly with no return calls. On July 3rd I went to the dealership and asked to talk to a manager. The manager I talked to had just started there on Monday July 1st and said whatever had occurred before he started there he couldn't do anything about. Told me that Rob was no longer doing financing part of the dealership business. Bridget the receptionist could of told me that when I was leaving messages for Rob in finance. On Wednesday July 3rd I paid for the 2017 Ram Pro Master city van instead of continuing to get a run around by finance department. Not a good feeling for a customer to feel that calls are not worth being returned. Even by whom ever you now have doing auto financing now. To give information about the Carfax Report. The Carfax Report stated that the dealership did a mechanic inspection and oil change. Which was false. When looking at the 2017 I pointed out the oil is as dark as midnight in the woods on a moonless night. Never will go there again. More
Other Employees Tagged: Rob Mitchell, Rocky Weber, Clint Akerman, Jon Longacre, Mark Demaro, Sean Farnham , Rob in Finance that is not listed.
January 12, 2025
They have excellent service. They listen and treat you fairly. Best place to take your vehicle! They listen and treat you fairly. Best place to take your vehicle! More
Other Employees Tagged: Rocky Weber, Jon Longacre
November 06, 2024
Have brought my truck in for service since the time I purchased it here. No complaints, be nice to get it fixed. purchased it here. No complaints, be nice to get it fixed. More
Other Employees Tagged: Rocky Weber, Jon Longacre
November 01, 2024
Continually working for the customers satisfaction, and providing quality in doing so. Consistency in making the experience better. providing quality in doing so. Consistency in making the experience better. More
Other Employees Tagged: Rocky Weber, Clint Akerman , Shelly Davis
September 26, 2024
This dealership is the worst dealership ever! When they sent my information over to some leanders they lied about the amount of mileage that was on my car so that the bank would approve the loan, When they sent my information over to some leanders they lied about the amount of mileage that was on my car so that the bank would approve the loan, they said it was only for the bank but turns out the lied about the mileage on ALL of the paperwork which in turn screwed my 2year or 24k warranty and made it expire in less then 5 months saying I drove over 24k in four miles which I didn’t. I only had my oil changed 3 times in the 6 months I had my car and was always on time with it you get your oil changed ever 3000 miles which means I only drove 9000 miles which is seems very reasonable in the 6 months I’ve had my car. Now I’m having issues with my car but the warranty company won’t help at all because of this lie! The service department said they can definitely can see where I’m coming from with the frustration because they have been the one to change my oil and said that I’m right the math isn’t mathing and they don’t see how I could have drove over 24k miles in less then 5 months considering how they have done all my oil changes but they’re hands are tied and they can’t help it’s bull crap I paid $3000 for a warranty I never got to use More
Other Employees Tagged: Rocky Weber, Jon Longacre, Marcellous Mack, Frank Martinez
June 04, 2024
Great customer service! Work was done as expected and service department goes above and beyond! Work was done as expected and service department goes above and beyond! More
Other Employees Tagged: Rocky Weber , Cody Webber
May 02, 2024
Great experience at Patriot Chrysler Dodge Jeep Ram in Chandler! They got my repair done with no issues. Jim and his team are great to work with. Chandler! They got my repair done with no issues. Jim and his team are great to work with. More
Other Employees Tagged: Rocky Weber
March 31, 2024
This was a Great experience. They explained repairs, easy to connect with. We’ll be back They explained repairs, easy to connect with. We’ll be back More
Other Employees Tagged: Rocky Weber
February 19, 2024
Gerat experience. Friendly, courtious, quick staff. Could not have asked for a better experience, clean, proffessional, and fair price. Theres no where else we take ou Friendly, courtious, quick staff. Could not have asked for a better experience, clean, proffessional, and fair price. Theres no where else we take our vehicles for service. More
Other Employees Tagged: Rob Mitchell, Blake Redus, Rocky Weber, Clint Akerman , Shelly Davis, Jimmy Jones, Tyler Lang, Marlo Rivera, James Duncan, service advisor
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