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Jim Monahan
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341 Reviews
341 Reviews
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341 Reviews of Jim Monahan
November 28, 2024
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars. steep, but nonetheless always a good experience to have Rizza service our cars. More
by lousuffi
Verified CustomerOther Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS
September 22, 2024
Service that was provided was not what I was used to. I was given the run around and treated very badly. I will never come back to Rizza for any type of service. I was given the run around and treated very badly. I will never come back to Rizza for any type of service. More
by carolyn.thomas921
Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS
August 26, 2023
Everytime I visit I receive excellent customer service. Fast service as well. Never any issues. Fast service as well. Never any issues. More
by KRISTY.BLAKEMORE
Other Employees Tagged: Bert Dutcher, John Howard, Becky Aboswielem, Brian James, JIM LAAS , Mike Lorenzo
August 23, 2023
Abilityv to listen to customer concerns. Was very pleased with John Howard otofesdionalism... Will refer others Was very pleased with John Howard otofesdionalism... Will refer others More
by jtarmarshall
Other Employees Tagged: John Howard, Becky Aboswielem
August 16, 2023
The service rep was very courteous and efficient. .the waiting area was very comfortable and clean. .the waiting area was very comfortable and clean. More
by bchinn8637
Other Employees Tagged: John Howard, Becky Aboswielem, JIM LAAS
August 12, 2023
Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More
by Ornelascj19
Other Employees Tagged: Roy Sommerfeld, Jay Bakr, Nick Richko, Bert Dutcher, John Howard, Becky Aboswielem, JIM LAAS , Mike Lorenzo, Juan Rocha
August 05, 2023
I found the service to be polite and respectful but much too expensive to use for an oil change and tire rotation. The 90 minute wait was excessive since I actually made an appointment for the service. too expensive to use for an oil change and tire rotation. The 90 minute wait was excessive since I actually made an appointment for the service. More
by Fro32
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