Jim Milella

After 10+ years of owning my 2014 Honda CR-V EXL, I traded in for a 2025 HR-V EXL. Let me assure you that Hondas do indeed hold their value! This transaction was made easy with the expertise of Melinda traded in for a 2025 HR-V EXL. Let me assure you that Hondas do indeed hold their value! This transaction was made easy with the expertise of Melinda P. who walked me through all the various options. I felt no pressure and my decisions were heard and accepted. I actually drove out with my new Honda the same day. The Ide Honda Dealership gets 2 thumbs up from me. PS - A big shout out to Gerry L in finance who also made this transaction easy! Thank you IdeHonda!! More

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I always receive exceptional service and advice from Jim Milella at Ide. The work is performed timely and professionally. I will certainly return, Milella at Ide. The work is performed timely and professionally. I will certainly return, More

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I got my first Honda in 1996 from Ide and have always had a great experience. I think the service department is great, but now has gone a little downhill because it's so hard to get in touch with anyone (the a great experience. I think the service department is great, but now has gone a little downhill because it's so hard to get in touch with anyone (they have an automated system now). I just bought my 4th Honda from them and the experience was not ideal. My sales person was a really nice guy, but I don't think he knew the vehicle he was selling me. He told me several things that just weren't correct. Knowing some of those things, I would not have bought the car to be honest. And, when I picked the car up, the A/C was not working and they had to replace the condenser. Did not give me a good feeling with a brand new vehicle. I don't see myself going back for a 5th Honda. More

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I knew taking my car to the dealer would cost a lot and it did just over $1000 but the treatment I got there and the speed at which the car was fixed made the rest of the trauma almost painless. They gave it did just over $1000 but the treatment I got there and the speed at which the car was fixed made the rest of the trauma almost painless. They gave me a ride home the first day (I had planned on waiting) and by the second day had the part in by morning and the car fixed by early afternoon. It was not an easy problem either -a computer needed replacement .Thanks Jim Milella for your kind attention and care . More

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We had an amazing experience with Ide Honda, particularly thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A rea thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A real professional who fully answered every question, ensuring we were able to make truly informed decisions. Buying a new vehicle is a big deal, and we couldn't have asked for a better guide through it all. As long as Blake is with Ide, we will only buy our vehicles there. The service department (Jim & Nick) has also been absolutely great. Best dealership around! We bought an Odyssey and love it. More

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Jim Milella gave us very prompt and great service with a problem we encountered while traveling in the area. Many thanks Jim and IDE Honda problem we encountered while traveling in the area. Many thanks Jim and IDE Honda More

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I came in for a 12:30 appointment. Promptly met by Jim Milella, who took care great care of me. Promptly met by Jim Milella, who took care great care of me. More

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First let me begin by saying that the Service Technicians at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for services and with that I have an issue. I needed to have new shark fin antenna installed. I was quoted in excess of $1100.00 which included 6 hour of labor.. I said no way. When I responded to a survey with frown face I received a call saying they were just following Honda's "book" prices and said they would do it for half the labor. Still excess of $600. I told them I would get back to them I bought a genuine Honda part with shipping for $47 online.. A very automotive savvy friend installed it for me in less than an hour and commented that it was a very easy straight forward installation. Rich Ide, you smile and say you want to earn my business, explain that one to me. Not that way.....oh and I have purchased 4 cars from you in the past. More

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Jennifer Flammia is as kind, focused, and motivated as any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to ant any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to anticipate the needs of your client and to empathize. She is the consummate professional and just an outstanding sales professional. More

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Instead of “dreading” having my Honda HRV (that I love…. and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my vehicle will receive A-1 service - backed by honesty and integrity. I know I’ve said it before, but I’ll say it again…. Jim is a huge asset to IDE Honda! More

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