Jim McLaurin
Owner Loyalty Manager
Fayetteville Dodge Ram
436 N McPherson Church Rd
Fayetteville, NC 28303
Fayetteville native. DBHS 1977. USAF Veteran (SAC Missiles), Army brat. Citadel Grad, Class of 1981. Wife works in School System.
Read more29 Reviews
Write a ReviewDealership Experience
12 yrs, 5 mos
Industry Experience
17 yrs, 7 mos
Specialties & Trainings
RAM Truck Expert
UConnect Expert
29 Reviews of Jim McLaurin
June 17, 2024
I had a 9:00 appointment I checked in the advisor did the paperwork for a oil change and tire rotation and a rattle coming from underneath the truck . I was told the day we purchased the vehicle that it had paperwork for a oil change and tire rotation and a rattle coming from underneath the truck . I was told the day we purchased the vehicle that it had bumper to bumper warranty and even a flat tire was covered. By being told that.I ok the work around 3:00 i ask again about my vehicle that’s when I was told it would be $300 dollars to fix and$200 dollars if I didn’t have it fixed this what was exhaust clamp they said was rusted out they called it something else but that part is only a $7 dollar part I was a technician for around 20 + years i 200.00 to replace a exhaust clamp I paid the diagnostic fee I this was my wife and I 4 th vehicle we have purchased from crown Dodger/Ram I love my truck but I took it to the dealer and I think i need to find a new place to do business looking at your reviews a lot of people fills the same way More
January 20, 2024
From ordering my Dodge demon 170 right on to the day of taking delivery the whole Fayetteville Dodge team has been fantastic to work with, Great communication and attention to detail. Rosa,Jeremy,Tony,Mark taking delivery the whole Fayetteville Dodge team has been fantastic to work with, Great communication and attention to detail. Rosa,Jeremy,Tony,Markese Will take good care of you. Thanks David Hollingsworth 1/20/2024 More
Other Employees Tagged: Sam Mingledoff, Terrance Tubbs , Quincy Jones, Terra Morris, Rosa,Jeremy,Tony,markese
November 05, 2023
Everything was good nice people the service was done great.. in a timely manner.. I will definitely bring my truck up there again great.. in a timely manner.. I will definitely bring my truck up there again More
Other Employees Tagged: Sam Mingledoff , Grace Black, William Brown, Troy Fulghum, Chad Markman, David Medlock, Terra Morris, Ash Tornquist
October 21, 2023
Outstanding customer service and hospitality will recommend this dealer to any body to this dealer recommend this dealer to any body to this dealer More
Other Employees Tagged: Sam Mingledoff , Pierre Baldwin, Grace Black, William Brown, Tim Keene, David Medlock, Terra Morris, Dominic Scruggs
October 12, 2023
Our experience with Fayetteville Dodge Ram thus far has been exceptional. My hope is that it will continue to be exceptional. Our decision to purchase was largely predicated on quality of service this deal been exceptional. My hope is that it will continue to be exceptional. Our decision to purchase was largely predicated on quality of service this dealership will provide.. More
Other Employees Tagged: Sam Mingledoff , Pierre Baldwin
September 27, 2023
I purchased a 2023 Ram. The engine was running a bit ruff. So I brought it back to the Service Dept. to get checked out. So far they haven't been able to diagnosis the co The engine was running a bit ruff. So I brought it back to the Service Dept. to get checked out. So far they haven't been able to diagnosis the concern; so I am going to take it to another dealer to see if they can replicate the problem. More
Other Employees Tagged: Robyn McLamb, Shana
September 25, 2023
I love Kyle in service! He’s always great with myself and my husband. We take both my car and my husbands truck to Kyle. He’s always great with myself and my husband. We take both my car and my husbands truck to Kyle. More
Other Employees Tagged: Pierre Baldwin, Shea Gramling, Tim Keene, Robyn McLamb, David Medlock, Dominic Scruggs