Jim Mangano
Jim Mangano at Lorenzo Buick GMC
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Jim Mangano

General Manager

Lorenzo Buick GMC

8447 NW 12th St
Miami, FL 33126

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4.0
57 Reviews
4.0

57 Reviews

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57 Reviews of Jim Mangano

December 22, 2024

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Employee Rating

La atención es buena yo tengo una gmc sierra 2024 y e tenido algunos problemas con ella cada ves que llego al dyler la persona de servicio me dice que hay que dejar el carro pero que no tiene carro para More

by LAUNICK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

Gracias Milka por siempre ayudarme en la compra de los carros de la familia y siempre estar pendiente,gracias se las recomiendo 100% ,todos son un gran equipo,desde los manager hasta el financista. More

by Malvarez1790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Lorenzo Buick GMC responded

Agradecemos tus amables palabras sobre nuestro equipo en Lorenzo Buick GMC. Nos complace asistirle con las compras de la familia. Que tengas un excelente día.

December 20, 2024

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Employee Rating

El mejor servicio agradecido todo de lo mejor gracias de verdad siempre contaré con ustedes More

by leinol96
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Lorenzo Buick GMC responded

Gracias por sus amables palabras. En Lorenzo Buick GMC, estamos contentos de saber que usted cuenta con nosotros.

December 19, 2024

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I went for an oil change and my truck was there for more than 4 hours, I asked for a loaner and they told me they didn’t have any. The DEF for my Diesel truck wasn’t refilled neither. Never go there again. More

by CARLOSAREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2024

Lorenzo Buick GMC responded

Hello, Thank you for taking a moment to share your thoughts on your recent visit. Our top priority is delivering 100% satisfaction and I would appreciate the opportunity to discuss your feedback regarding a loaner vehicle, as well as the length of your recent visit with our Service Team for an oil change. Can you please email me with your preferred contact information? Best, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

December 19, 2024

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Employee Rating

Have an issue with my car that should be covered by warranty, but they have no courtesy cars available. So I have to keep driving the car with the issue. More

by FRICC005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2024

Lorenzo Buick GMC responded

Hello, Thank you for bringing this to my attention. Our Service Team prides itself on the high-quality standards that we maintain and I would appreciate the chance to address your feedback regarding a courtesy vehicle and your warranty. Can you please send your contact information to me? Sincerely, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

Dec 20, 2024

FRICC005 responded

I sent an email to you.

December 15, 2024

Dealership Rating
Employee Rating

Excellent services, excellent and honest, very honest and clear, good communication l personally recommend .to everyone More

by ELIZABETHMULET3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Fernández

Dec 16, 2024

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your feedback and look forward to serving more customers like you.

December 14, 2024

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Employee Rating

Lugar acogedor y buena. Atención pendiente de siempre del cliente estuve para cambio de aceite y fue bastantes rápido con apoimen More

by vitalia1261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2024

Lorenzo Buick GMC responded

Gracias por visitarnos en Lorenzo Buick GMC. Nos alegra saber que el cambio de aceite fue rápido y efectivo.

December 14, 2024

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Employee Rating

Speed at work 10, quality 10, customer service 10 Then I am satisfied and happy . I thought it would be more complicated but thanks to the professionalism of the team. More

by ALEXDT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Lorenzo Buick GMC responded

Thank you for sharing your experience with Lorenzo Buick GMC. We're glad our team provided professional service that met your expectations.

December 14, 2024

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Employee Rating

Salesperson was very helpful and knowledgeable. He definitely made the purchasing experience a pleasant experience. More

by Luisdiaz
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2024

Lorenzo Buick GMC responded

We're glad our team contributed to a positive experience at Lorenzo Buick GMC. Thank you for your review.

December 13, 2024

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Employee Rating

It’s a very good dealership with amazing sellers I go to bay my next car there. More

by TOLEDORAMOS54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asuan

Dec 14, 2024

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates your compliment about our dealership and team.

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