Jim Mangano
Jim Mangano at Lorenzo Buick GMC
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Jim Mangano

General Manager

Lorenzo Buick GMC

8447 NW 12th St
Miami, FL 33126

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4.0
26 Reviews
4.0

26 Reviews

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26 Reviews of Jim Mangano

November 20, 2024

Dealership Rating
Employee Rating

Very good attention and good tim on the seller grip, I will recommend to all my close friends More

by Mario.galban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Lorenzo Buick GMC responded

We're so glad you had a wonderful experience at Lorenzo Buick GMC. Your recommendations mean the world to our team. Thank you for sharing your thoughts!

November 19, 2024

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Employee Rating

Worst service and cero customer service. Poor communication with customers. Never going back to this dealer and never will recommend to no other. More

by EKALAQUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 21, 2024

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us here. I would like to discuss your recent experience with our Service Department regarding the level of customer service you received and the quality of communication you encountered. It would be greatly appreciated if you would kindly email your preferred contact information at a time that is most convenient for you. Best Regards, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

November 17, 2024

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After five months of leasing my truck, I had to bring it in because it wouldn't start. The first issue I encountered was that they did not have a replacement vehicle for me while mine was being serviced, wh More

by WIWI37
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 16, 2024

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They ripped me off terrible deal 44000 for a29000 thousand dollars car at8 percent finance instead of a 4.5 percent 72 months plus 6600 dollars down payment and more abusive More

by prietorafael64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 17, 2024

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us. I would like the chance to speak with you about the deal offered to you by our Sales Team. Please send me an email with your contact information so we may discuss this in greater detail. Best regards, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

November 16, 2024

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Service was a bit busy but got me in and out same day appretiate all the help from Matthew. Thanks More

by Bigmac1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2024

Lorenzo Buick GMC responded

Glad to hear Lorenzo Buick GMC was able to help. We appreciate your patience with the busy service department. Take care!

November 15, 2024

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Employee Rating

The dealer environment was very comfortable, Carlos Valino was our salesman, his patience and professionalism made the difference. We got our car. Thank you for everything More

by danayhernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos valino

Nov 15, 2024

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates your kind words. We're pleased to hear you had a positive experience with our team and chose us for your new car.

November 14, 2024

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Employee Rating

I’m very disappointed with the service/repair of my vehicle My vehicle was there for 2mos for simple repairs and was not kept in formed The day that I went to pick up my vehicle there was other things More

by mscoolvanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt in Service

Nov 20, 2024

Lorenzo Buick GMC responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall service experience. Can you please contact me at your earliest convenience? Jim Mangano General Manager jmangano@lorenzobuickgmc.com

November 13, 2024

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Employee Rating

Great customer seevices, excelent staff , clean place. Services finish on time . All services complete as promise More

by JFERNANDEZ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Lorenzo Buick GMC responded

Lorenzo Buick GMC is glad you had a positive experience. We appreciate your feedback on our services and facility.

November 10, 2024

Dealership Rating
Employee Rating

Son los mejores en atención al cliente y calidad, compre dos carros económicos y de buen gusto More

by SANDRAPENUELA700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2024

Lorenzo Buick GMC responded

Gracias por su comentario. En Lorenzo Buick GMC, estamos contentos de saber que encontró autos económicos y de buen gusto con un servicio excelente.

November 10, 2024

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Employee Rating

Easy to schedule, fast service Comfortable waiting room with coffee and TV , clean bathroom and nice location Perfect More

by MAF-Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Lorenzo Buick GMC responded

Thank you for the kind words about Lorenzo Buick GMC. Glad you enjoyed our comfortable waiting room and quick service!

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