518 Reviews
Write a Review518 Reviews of Jim Lopez
November 12, 2019
Worst experience of my life 1st was told that my repair would talk longer three expected as well that it’s inspection would be done. I came back to find that not only had the pro 1st was told that my repair would talk longer three expected as well that it’s inspection would be done. I came back to find that not only had the problem not been fixed but they had passed my cars inspection without checking the turn signal. I was then told that “our parts often come in bad to our mechanic and it happens a lot and that was the issue. I could clearly see it wasn’t and the broken turn signal in question was stil not replace I was charged for a part that I didn’t even need and then work to put it in. I then came back to pick up my car and on they’re paperwork they left out the cost of The parts And there was over a $100 difference in the cost of the parts. After finding this out on my OWN I then called the manager who apologized and quickly offered a refund check. This business is shady so is they’re garage and I would never recommend ANYONE nor EVER COME BACK!!! More
Other Employees Tagged: Mike Naegele
November 12, 2019
Easy check in, work completeted correctly in a timely manner Jerry was so right on. You come in to an easy check in Hand over the keys and the car is back with work completed post haste with Jerry explaining Jerry was so right on. You come in to an easy check in Hand over the keys and the car is back with work completed post haste with Jerry explaining what was done. Asking if I was treated nicely and satisfied 100% was nice and appreciated. Final question is making a future appointment. The Ladies process payments in a flash and you are on your way home. I love the service at DEL because you guys just do it right. Thank your team for doing what they do for me More
Other Employees Tagged: Martin C. Fusselman , Mike Naegele, Advisor Jerry
November 07, 2019
Service appointment Courteous professional friendly place. State inspection and emission. Done in a timely manner. I would definitely go back. I would definitely bring my Courteous professional friendly place. State inspection and emission. Done in a timely manner. I would definitely go back. I would definitely bring my family there. More
Other Employees Tagged: Morry Jeffords, Josh Albright, Steve Heinze, Jim Krause , Jared "The Champ" Bell, Connor Christman, Mike Naegele, Grady Oren, Amr Rizk
November 06, 2019
Not just a customer, you're family! The title of my review is the truth! I came in and was working with Shawn. Shawn listened to what I was looking for and did not try and sway me to any The title of my review is the truth! I came in and was working with Shawn. Shawn listened to what I was looking for and did not try and sway me to anything higher than what I budgeted. When doing the test drive with Shawn, he explained some of the features and answered all of my questions! While waiting for my paperwork to be ready, I was asked to meet with Angel who took me to the car, snapped a pic with Shawn and myself and then while in the car, Angel paired my phone with the car and went over a lot of the tech stuff. She said that if I had any questions to reach out to her. This is my second lease with Del Toyota and I am completely satisfied once again. I wasn't rushed to make a decision, nor was I overwhelmed. I didn't feel like a customer, I felt like I was talking to a friend or family member. A great staff all around! Thank you for the great service!!! More
Other Employees Tagged: Heather Karkoska , Shawn Krause, Angel Lewis
November 05, 2019
Smooth Sailing What a great dealership. Everyone was so friendly and knowledgeable, from the front desk, to the sales staff, to the management. The car buying exper What a great dealership. Everyone was so friendly and knowledgeable, from the front desk, to the sales staff, to the management. The car buying experience was second to none. Would recommend to anyone looking for a car. More
Other Employees Tagged: Steve Heinze, Heather Karkoska
October 31, 2019
Del Toyota does not honor their word. They damaged our vehicle and did not want to fix it. We had to take them to court to resolve the issue. vehicle and did not want to fix it. We had to take them to court to resolve the issue. More
Other Employees Tagged: Patrick Donlon , Don Romanek
October 31, 2019
The service was great I haven't had no problem with u guys.The service is great and the employs are good people. Keep on doing your best work. I haven't had no problem with u guys.The service is great and the employs are good people. Keep on doing your best work. More
Other Employees Tagged: Jared "The Champ" Bell, Angel Lewis, Mike Naegele
October 21, 2019
Very good thank you I always take my car to Del Toyota for service I always take my car for service at Del Toyota I’ve been by cars there since 1983 I always take my car to Del Toyota for service I always take my car for service at Del Toyota I’ve been by cars there since 1983 More
Other Employees Tagged: Sean Karkoska, Martin C. Fusselman , Nick Abbattista, Sean Boorse, Al Demsky, Mike Naegele, Don Romanek
October 14, 2019
Awesome!!! My experience was awesome!!! Got the truck I wanted at the payment I wanted and when I went to pick it up I was in and out in about a hour!!! My experience was awesome!!! Got the truck I wanted at the payment I wanted and when I went to pick it up I was in and out in about a hour!!! More
Other Employees Tagged: Steve Heinze , Angel Lewis, Ken Tran
October 13, 2019
Great sales people and management I have bought all of my cars from Dell Toyota. Jimmy is great! Ben Gomez took good care of us while we were there. The financial guy also was very he I have bought all of my cars from Dell Toyota. Jimmy is great! Ben Gomez took good care of us while we were there. The financial guy also was very helpful. Unfortunately I can not remember his name. I will continue to buy all my vehicles from Del. More
Other Employees Tagged: Ben Gomez
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