Jim Krauss

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Parkville. We sincerely apologize for your less than positive experience, as this is not our way of doing business at any of our Heritage stores. In an effort to please all of our customers, our policy has been that we are unable to hold cars for any customer. We greatly appreciate you taking the time to speak with our Director of Operations, Hal Perez to address your concerns. If you have any additional questions or concerns, please contact Hal directly at hperez@mileone.com or 443.341.8645. Again, thank you for your feedback.