Jim Jermstad
Jim Jermstad at Luther Family Buick GMC
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Jim Jermstad

Parts Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Jim Jermstad

November 14, 2023

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Employee Rating

Excellent service & parts dept at this dealership. Best of the best! One of a kind!! More

by TROM49
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

September 28, 2023

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Very hard to get an appointment in a reasonable amount of time . The work is always good More

by ponyduval
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2023

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 07, 2023

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Friendly and professional. They answered all my questions and came to me personally when work was completed. THANK YOU!! More

by mdelknut
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Sep 08, 2023

Luther Family Buick GMC responded

I am so glad we could take care of all of your needs at Luther Family Buick GMC. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 25, 2023

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Well it was all good except I still have a problem. Not your fault really. More

by Peewee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren , Lynn Prathcner is retired. He was excellent. Probably rubed off some on Jim I believe.

Aug 28, 2023

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 31, 2023

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Great experience! Luther GMC treated me as a customer before and after the sale. I will be looking to them to supply me my next truck. More

by CM-AUSSIE
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2023

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 30, 2023

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Luther service is our go to for all of our 7, Luther Family GMC vehicles! Honest, fast, friendly from the service center to the sales team! Thank you Luther Family Buick GMC for making it so easy to kee More

by Alidye
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 02, 2023

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 25, 2023

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Very accommodating very professional and very pleasant to talk to and explain my problem with my vehicle More

by buddie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Jul 26, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2023

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Employee Rating

Seemed very knowledgeable and answered all me questions about the vehicle. Could tell she's passionate about her work. More

by 2023 Terrain
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Lisa Julian

Jul 05, 2023

Luther Family Buick GMC responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2023

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Employee Rating

Great service friendly service advisors explain everything so you know what is happening. Great dealership to buy or service your vehicle at. More

by rmwahl
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Luther Family Buick GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 30, 2023

Dealership Rating
Employee Rating

Fast and friendly service. They were great to work with and work around my schedule! More

by Randy
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2023

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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