Jim Huey

The service team was very helpful with recommendations, problem solving, and prompt with repair times. I would recommend them for any maintenance or complex issues that arise with your vehicle! problem solving, and prompt with repair times. I would recommend them for any maintenance or complex issues that arise with your vehicle! More

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I purchased a Jeep Wrangler 4xe (PHEV) from this dealership and the electric motor/battery has been giving me problems for several months. The vehicle was dropped off for service a 2nd time on Dec. dealership and the electric motor/battery has been giving me problems for several months. The vehicle was dropped off for service a 2nd time on Dec. 12th for a recall, which they said would take 1-2 hours and would resolve the ongoing problems, and a fix of the “death wobble”, an extremely common issue with Wranglers. They had the vehicle for EIGHT full days and refused to provide a loaner vehicle. The day after the vehicle was picked-up, I was turning at an intersection and the vehicle lost motor function/propulsion, leaving me sitting in the middle of the intersection with traffic oncoming from both directions. Fortunately, the vehicle began to accelerate with not much time to spare. I then spoke with the Service Manager, Jim Huey, who seemed to be bothered by my phone call and certainly didn’t care that the vehicle was unsafe to drive and *literally* put lives at-risk. He didn’t even offer so much as an apology. There was no sense of urgency on their part and his attitude was essentially “we’ll fix when we can fix it”. Not only did they not repair the vehicle, but it was worse off than it was before they serviced it. There are several other concerns with this dealership and their handling of this entire situation, which is still ongoing. More

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Don't go here for service of any type! They break things and don't fix it then want you to pay for another diagnostic! I paid over 2k for a TIPM. Then did airbag recalls. Now my airbag lig They break things and don't fix it then want you to pay for another diagnostic! I paid over 2k for a TIPM. Then did airbag recalls. Now my airbag light is on and they want me to pay again! More

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Can I give you less than one star. My vehicle was in for inspection and the technician put the car on the lift. Somehow, well doing something they snapped something with the transmissi My vehicle was in for inspection and the technician put the car on the lift. Somehow, well doing something they snapped something with the transmission. They refused to tape responsibility. They wanted to charge us $700 to fix what they broke. Had to call the state police. They broke our vehicle and tried to blame us. Will never ever recommend this dealership. They kicked my husband the dealership and told him to call a tow truck and take the car elsewhere. More

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