Jim Grzywacz
Sales Consultant
Serra Ford Farmington Hills
39300 W 10 Mile Rd
Farmington Hills, MI 48335
Dealership Experience
16 yrs, 11 mos
Industry Experience
16 yrs, 11 mos
15 Reviews
Write a Review15 Reviews of Jim Grzywacz
November 09, 2023
I had the best experience working with Jim. He was very accommodating and pleasant. He understood my needs and what I was looking for. Very happy! He was very accommodating and pleasant. He understood my needs and what I was looking for. Very happy! More
Other Employees Tagged: Charles.
October 02, 2023
I appreciate the quick response on my recent tire, rotation, and repair. Your dealership is very organized and all the personnel very pleasant. rotation, and repair. Your dealership is very organized and all the personnel very pleasant. More
Other Employees Tagged: Jennifer
September 15, 2022
I had an 8:05am appointment for service. Got a call at 7:50am stating my car was ready for pickup. Done before my scheduled time!! Great service and a free car wash to boot. Got a call at 7:50am stating my car was ready for pickup. Done before my scheduled time!! Great service and a free car wash to boot. More
June 14, 2022
Big Thanks to Jim G in sales, Scott B and Dean in service for helping me out on 6/13/22. I called Jim on a Saturday after hours and left a message asking for help on a bad situation I encountered with my 5+ for helping me out on 6/13/22. I called Jim on a Saturday after hours and left a message asking for help on a bad situation I encountered with my 5+ year old 2017 Escape. I had bought the Escape new from Jim. He called me early Monday morning (about 9am) and I explained to him my problem. After we hung up, he talked to Dean in Service. Jim then called me back and told me to come in and they would take care of my problem. Scott coordinated the repair I needed. By 10:30 am, I was on my way home very satisfied. 6 Stars for helping me. This is the way customer service should be and the way you build loyal customers who don't forget how Serra Ford helped them out! Great Experience. More
Other Employees Tagged: Dean and Scott B in Service
May 08, 2021
Will and his associates were very helpful, professional, and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy p and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy process and everybody at the dealership knew exactly what they were doing. Very good experience would definitely recommend well and Tom Holzer dealer to anyone More
Other Employees Tagged: Will Kent, Michael Bate
December 03, 2018
Great Service once again Both Brian Burke and Jim Grzywacz of new car sales were both very helpful to my wife and I at assisting us through out our recent new car purchase. Wi Both Brian Burke and Jim Grzywacz of new car sales were both very helpful to my wife and I at assisting us through out our recent new car purchase. With a previous purchased vehicle - Brian was a big help when dealing with the service department. We found each member of the Tom Holzer staff we interacted with, make us feel welcomed and appreciated. More
Other Employees Tagged: Brian Burke, Jennifer Romej