Jim Grzywacz
Jim Grzywacz at Serra Ford Farmington Hills
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Jim Grzywacz

Sales Consultant

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

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15 Reviews

Dealership Experience

16 yrs, 11 mos

Industry Experience

16 yrs, 11 mos

not yet
rated

15 Reviews

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15 Reviews of Jim Grzywacz

July 30, 2024

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Employee Rating

Great salesman I would recommend him to anyone. Very clean environment with friendly salespeople. Great inventory. More

by Lofty Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel Lanzilotti

November 09, 2023

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Employee Rating

I had the best experience working with Jim. He was very accommodating and pleasant. He understood my needs and what I was looking for. Very happy! More

by pwyatt0809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles.

Nov 09, 2023

pwyatt0809 responded

Serra Ford is a great place to check out their wide selection of vehicles..I was very happy with my salesman Jim Grzywacz. He went above and beyond to find me what worked for me and my budget

October 02, 2023

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Employee Rating

I appreciate the quick response on my recent tire, rotation, and repair. Your dealership is very organized and all the personnel very pleasant. More

by p.barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer

Oct 05, 2023

Serra Ford Farmington Hills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 15, 2022

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Employee Rating

I had an 8:05am appointment for service. Got a call at 7:50am stating my car was ready for pickup. Done before my scheduled time!! Great service and a free car wash to boot. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Serra Ford Farmington Hills responded

Susan, we are so glad that you had a great experience and appreciate your business and time in letting us know how we are doing!

June 14, 2022

Dealership Rating
Employee Rating

Big Thanks to Jim G in sales, Scott B and Dean in service for helping me out on 6/13/22. I called Jim on a Saturday after hours and left a message asking for help on a bad situation I encountered with my 5+ More

by Chuck M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean and Scott B in Service

Jun 15, 2022

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 05, 2021

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Employee Rating

Overall experience was very good. Jim is very knowledgeable and made the whole experience very nice. More

by Lee
Recommend Dealer
Yes
Jun 23, 2022

Serra Ford Farmington Hills responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

May 08, 2021

Dealership Rating
Employee Rating

Will and his associates were very helpful, professional, and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy p More

by erich.rabassa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Kent, Michael Bate

September 22, 2020

Dealership Rating
Employee Rating

Jim Grzywacz at Tom Holzer Ford is knowledgeable, personable, and finds me the right car for my needs while making the car buying experience enjoyable. More

by Sandy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 12, 2020

Dealership Rating
Employee Rating

Have bought 3 cars from Tom Holzer Ford since 2014. Jim Grzywacz in sales has been great, as was the service dept with older cars. More

by BobP
Recommend Dealer
Yes

December 03, 2018

Dealership Rating
Employee Rating

Great Service once again Both Brian Burke and Jim Grzywacz of new car sales were both very helpful to my wife and I at assisting us through out our recent new car purchase. Wi More

by dyno_dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Burke, Jennifer Romej

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