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Jim Grace

Overview Reviews (126) Inventory (215)

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Jim Grace

Sales Manager

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.7

125 Reviews

Overview Reviews (126) Inventory (215)

4.7

125 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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126 Reviews of Jim Grace

June 06, 2025

Dealership Rating

Employee Rating

Service was great, did not have to wait very long, work was done very professionally by Anthony (mechanic) was done very professionally by Anthony (mechanic) More

by RICHARD_MCCROY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Palazzo, Seth Leifer, Cody Monica, Melissa Arnold, Will Stefanski, Nicole Damiano, Ekaterina Espinosa, Anthony Jones-Rulli , Anthony (mechanic)

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June 04, 2025

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Employee Rating

John was great. Very patient. Went above and beyond. Everyone who helped me at Lester glen subaru was wonderful Very patient. Went above and beyond. Everyone who helped me at Lester glen subaru was wonderful More

by JESS.BOVE

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Monica, Brandon Grace, John Mailot

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Jun 05, 2025 -

Lester Glenn Subaru responded

Hey JESS.BOVE, Thanks for sharing your experience! We're so glad to hear that John went above and beyond to assist you, and that the rest of the team made a great impression as well. Your kind words mean a lot! Happy Driving, The Lester Glenn Subaru Team

May 02, 2025

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Employee Rating

Salesman Mark Bellotti and Sales Manager Jim Grace were extremely helpful and kind during my purchase. extremely helpful and kind during my purchase. More

by livinwthpurpose

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Bellotti, Emily Wiggins, Melissa Arnold , Margaret Parker

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May 05, 2025 -

Lester Glenn Subaru responded

Hey livinwthpurpose, Thanks for sharing your experience! We're so glad to hear that Mark and Jim provided such helpful and kind service during your purchase, that's exactly what we aim for! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

Dealership Rating

Employee Rating

Did everything I wanted they were awesome pinstripes & edgeguards all looking good now at first I didn’t like the edgeguards they changed it for me without a problem now it’s awesome edgeguards all looking good now at first I didn’t like the edgeguards they changed it for me without a problem now it’s awesome More

by ELISSAS4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Leifer, Brandon Grace , And Sal

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Apr 18, 2025 -

Lester Glenn Subaru responded

Hi ELISSAS4, Thanks for sharing your experience! We're thrilled to hear that you’re happy with the pinstripes and edge guards, and that we could make the changes to ensure you love the final result. We always want our customers to leave with a smile, and it’s great to know we could do that for you! Happy Driving, The Lester Glenn Subaru Team

March 26, 2025

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Employee Rating

Alex was very well oriented to the task at hand and was very pleasant to work with. Actually I was also introduced to Jim Grace the Sales Manager and Melissa the Finance manager all of them very pleasant. very pleasant to work with. Actually I was also introduced to Jim Grace the Sales Manager and Melissa the Finance manager all of them very pleasant. More

by VINGIN506

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Melissa Arnold, Alexander Rivera

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Mar 27, 2025 -

Lester Glenn Subaru responded

Hey VINGIN506, Thank you for sharing your positive experience! We're thrilled to hear that Alex, Jim, and Melissa provided excellent service. It's great to know that they were all pleasant and helpful throughout your visit. We truly value your feedback and appreciate you choosing us for your car-buying needs! The Lester Glenn Subaru Team

March 26, 2025

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Employee Rating

I was very happy with our salesman John Mailot and the finance director Sal, but the manager James Grace was rude and arrogant. I felt like he was shaking my hand for buying a Subaru while stabbing me in finance director Sal, but the manager James Grace was rude and arrogant. I felt like he was shaking my hand for buying a Subaru while stabbing me in the back. after all is said and done I am very happy with my new car. More

by PAPABAER90

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Salvatore Falcone, John Mailot

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Apr 24, 2025 -

Lester Glenn Subaru responded

Hi John, Thank you for your feedback regarding your experience with our team. We are so happy to hear that you had a great experience with your sales representative, John and Finance Manager, Sal. We are sorry to hear about your experience with James. Our Sales Manager, Mario, has attempted to reach out to you to discuss your experience further. We truly appreciate your business and your feedback and hope we can continue to earn your trust down the road. Thank you again for choosing Lester Glenn Subaru! Thank you again, The Lester Glenn Subaru Team

March 18, 2025

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Employee Rating

Seth makes car buying easy! All of the people I have encountered at Lester Glenn have gone above and beyond to make this experience easy and painless! This is our second car fro All of the people I have encountered at Lester Glenn have gone above and beyond to make this experience easy and painless! This is our second car from Lester Glenn. I highly recommend Seth and his team! More

by Kcurnan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Leifer, Lindsey Mulrain, Alicia Nash, Bert Gomez , Kathy Ottmer

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Mar 18, 2025 -

Lester Glenn Subaru responded

Hey Kcurnan, Thank you so much for the kind words! We're thrilled to hear that Seth and the team made your car-buying experience smooth and enjoyable. It's wonderful to know this is your second car with us, and we truly appreciate your continued trust. We'll be sure to pass along your praise to Seth! Happy Driving, The Lester Glenn Subaru Team

February 16, 2025

Dealership Rating

Employee Rating

Mario is a great sales guy …very helpful. Would recommend to other people to work with him. Would recommend to other people to work with him. More

by rockmard

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Mulrain, Mario Mazur

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Feb 17, 2025 -

Lester Glenn Subaru responded

Hi rockmard, Thanks for sharing your experience! We're glad to hear that Mario was able to help you find exactly what you were looking for. We appreciate your recommendation and are happy that you had a positive experience working with him! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 13, 2025

Dealership Rating

Employee Rating

this was the 2nd car I purchased thru Lester Glenn in 6 months. The first was a Chevy. I only visited the dealership to get an idea on pricing due to the low interest rate. I had a 2022 Outback and was at months. The first was a Chevy. I only visited the dealership to get an idea on pricing due to the low interest rate. I had a 2022 Outback and was at 6.9% but the deal was so good at 2.9% for a 2025 it made sense to trade up. The sales rep Sean was knowledgeable and very easy to deal with as was Jim the sales mgr. I highly recommend Lester Glenn. More

by BobbyRC

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Weisneck

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Jan 14, 2025 -

Lester Glenn Subaru responded

Hi Bobby, Thank you for sharing your great experience with us! We’re thrilled to hear that the deal on your 2025 Outback made sense, and that Sean and Jim made the process smooth and enjoyable for you! It's always our goal to provide great deals and top-notch service, and we're so happy to have earned your trust again after your Chevy purchase! Enjoy your new Outback, and we look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

December 26, 2024

Dealership Rating

Employee Rating

The car buying process at Lester Glenn Subaru was effortless. I would highly recommend visiting this dealership effortless. I would highly recommend visiting this dealership More

by mtrapasso56

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jamie Palazzo, Mark Bellotti, Melissa Arnold

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Mar 07, 2025 -

Lester Glenn Subaru responded

Thank you for your great review, mtrapasso56! We're so glad to hear that your car-buying experience at Lester Glenn Subaru was effortless. We truly appreciate your recommendation and look forward to helping you again in the future!

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