Jim Devault
Jim Devault at Webb Hyundai Merrillville

Jim Devault

Assistant Service Manager

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

4.7
262 Reviews
4.7

262 Reviews

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262 Reviews of Jim Devault

November 19, 2024

Dealership Rating
Employee Rating

Car was finished before expected; however. The cost was slighted higher than expected. Waiting area was comfortable. More

by Trd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 20, 2024

Dealership Rating
Employee Rating

Dealership is always clean. Everyone is friendly and acknowledges you. Jim answers all questions we have. More

by AMANDA6LEGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 19, 2024

Dealership Rating
Employee Rating

Jim was very nice and so was the parts department. Very clean place. Always great More

by evelynshrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nia Aldana, Mateo Arroyo

Oct 21, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 19, 2024

Dealership Rating
Employee Rating

Great staff and service . Had work done but had to return to the dealership as the front camera was not reconnected after service . More

by JAKELAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 10, 2024

Dealership Rating
Employee Rating

The service was great and everyone was friendly. My vehicle was serviced quickly and the kept me updated on the progress. More

by leflorekay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

the service was great, did't have to on my way the more then 30min. More

by ddean386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

Always courteous and knowledgeable about we hate services I need for my vehicle and make sure to keep you updated . More

by RKLACIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mack Schmidt, Benjamin James

Sep 24, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 15, 2024

Dealership Rating
Employee Rating

I like the people that work there. They are always friendly. However, I am really disappointed on the cost of repairs!! I have a 2007 Hyundai Accent and I have no choice but to keep it More

by irma3249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

September 14, 2024

Dealership Rating
Employee Rating

I moved from Chicago five years ago. This is the second vehicle I have bought from webb Hyundai. Its also the second time my salesperson was Jon Culver. He is great. Very knowledgeable a More

by wojo4949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 03, 2024

Dealership Rating
Employee Rating

I made an appointment for the previous Monday at 8:00, however when arrived there was a line of cars and was told that it was uncertain how long the oil change would take and was reminded, 'you made an a More

by snyder_cecilia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin

Sep 04, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

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