Jim Crosswell
Jim Crosswell at Taylor Chrysler Dodge Jeep Ram
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Jim Crosswell

General Manager

Taylor Chrysler Dodge Jeep Ram

1497 North State Route 50
Bourbonnais, IL 60914

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5.0
360 Reviews
5.0

360 Reviews

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360 Reviews of Jim Crosswell

November 07, 2024

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Wonderful experience! So kind even after I accidentally emailed the owner Jim, he was more than happy to help. It was a rainy day and they pulled the car inside to check i More

by JESSWHITE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Knapczyk

Nov 08, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience and for making the drive to visit us here at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We're thrilled to hear that Cody and the team made your car-buying process seamless and welcoming—even on a rainy day! We know buying a car is a big decision, so we’re especially happy that we could help you find your dream car and make the process as smooth as possible with no hidden fees. It was truly a pleasure having you, and we’re grateful for your kind words about Jim's responsiveness as well. If you ever need anything in the future, please don’t hesitate to reach out. Safe travels, and enjoy every mile in your new car!

October 21, 2024

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Always have went to Taylor for our vehicles and they are always trying their hardest to make the right deal that fits you. More

by Okottkamp
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Recommend Dealer
Yes

Other Employees Tagged: Craig Courtney, Dylan Miller

Oct 22, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your continued loyalty to Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear that you've had consistently great experiences with our team in Bourbonnais, and that we've been able to help you find the right deals that suit your needs. Customer satisfaction is our top priority, and we’re committed to providing the best service and vehicle selection possible. If you ever need anything else or have any questions about your vehicle, don’t hesitate to reach out. We look forward to assisting you with your next Chrysler, Dodge, Jeep, or Ram vehicle!

October 15, 2024

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Brandon did a great job finding a vehicle for us in the price range we asked for. More

by sknmorris3
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Recommend Dealer
Yes
Oct 15, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Brandon was able to help you find the perfect vehicle within your budget. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, providing exceptional customer service is always our top priority, and we're glad Brandon delivered just that. If you have any further questions or need assistance down the road, don’t hesitate to reach out. Enjoy your new vehicle, and thanks again for choosing Taylor Chrysler Dodge Jeep Ram!

October 07, 2024

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We've been buying vehicles from Taylor Dodge for 30 yrs and this time didn't disappoint! Brandon Scroggins was able to work with us to get the vehicle we wanted!! Thank you!! More

by bshear
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Recommend Dealer
Yes
Oct 07, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your continued loyalty over the past 30 years! We're thrilled to hear that your recent experience at Taylor Chrysler Dodge Jeep Ram was another success. Brandon Scroggins always strives to provide top-notch customer service, and we’re glad he could help you find the perfect vehicle. If you ever need anything else, whether it's for service or future vehicle purchases, don’t hesitate to reach out. Thanks again for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais—we appreciate your business and look forward to serving you for many more years!

September 18, 2024

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Very helpful and a great bunch of people i would recommend this group to everyone More

by Timju3tim
Sales Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and that you had a great experience at Taylor Chrysler Dodge Jeep Ram. We always strive to provide exceptional service to our customers in Bourbonnais and beyond. Your recommendation means a lot to us, and we look forward to assisting you with any future automotive needs. Whether it's finding your next vehicle or servicing your current one, we're here to help! Thanks again for choosing Taylor Chrysler Dodge Jeep Ram.

September 09, 2024

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LOVE this dealership! I will always give them my business. They worked extremely hard to find every possible way to get my payments to something manageable for my family. More

by Alex.pokorny32
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Recommend Dealer
Yes
Sep 10, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words and for choosing Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear that our team was able to work hard and find a solution that made your payments manageable. It's our goal to ensure every customer leaves feeling satisfied and supported. We're honored to have earned your trust and your business. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you and your family again!

August 23, 2024

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Nice pleasant people to work with. Our salesman Brandon Scroggins was especially nice and very helpful. More

by Pat and Steve
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Recommend Dealer
Yes
Aug 27, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. It’s great to know that Brandon Scroggins provided you with excellent service. Our team strives to be helpful and create a welcoming atmosphere for all our customers, and it sounds like Brandon truly embodied that. If there’s anything else we can do for you, whether it's a new vehicle, service, or parts, please don’t hesitate to reach out. We look forward to serving you again in the future!

August 19, 2024

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Cody made our car buying experience very enjoyable and super easy! The atmosphere at Taylor is very friendly and we felt extremely comfortable throughout the whole process. When we showed up to look at t More

by Jason Glidewell
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Recommend Dealer
Yes

Other Employees Tagged: Cody Knapczyk

Aug 20, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for sharing your experience with us at Taylor Chrysler Dodge Jeep Ram in Bourbonnais! We're thrilled to hear that Cody made your car-buying journey both enjoyable and easy. Providing a friendly atmosphere and respecting our customers' time are top priorities for us, and we're glad that we could deliver on both for you. We're excited to know that you felt comfortable throughout the process, from the moment you arrived to see the car to the finalization of the paperwork. Your satisfaction is our greatest reward, and we're honored that you plan on returning for your next purchase. We look forward to assisting you again in the future!

August 19, 2024

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Always have been taken care of. Jim has been great to me. I’m on car #5. Love my jeep wrangler now!! More

by Brandy pipen
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Courtney, Keith Elderson, Jeff Smith, Brandon Scroggins , Damien in the service department Has to be your best employee! He is always willing to help and has gone way out of his way to help me. He’s always a pleasure to deal with and make sure visit nice. I sure hope that we do acknowledge the ones in Service

Aug 20, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your continued trust and loyalty to Taylor Chrysler Dodge Jeep Ram in Bourbonnais! We're thrilled to hear that Jim has consistently provided you with excellent service over the years. It’s fantastic to know that you’re enjoying your Jeep Wrangler—what a great choice for adventure and style! We're honored to have you as a valued member of the Taylor family and look forward to serving you for many more vehicles to come. If you ever need anything, don't hesitate to reach out!

August 15, 2024

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Great service and a very friendly place to purchase a new vehicle...My salesman Brandon Scroggins went beyond his needs to make sure I was satisfied with my new vehicle purchase More

by dirtfan45
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Recommend Dealer
Yes
Aug 15, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, for your new vehicle purchase! We're thrilled to hear that you had a great experience with our team, especially with Brandon Scroggins. We take pride in providing top-notch service and ensuring that our customers are completely satisfied with their purchases. If you have any questions or need further assistance with your new vehicle, don't hesitate to reach out. We're here to help, and we look forward to serving you again in the future!

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