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Jim Burns
Jim Burns at Camden Chevrolet

Jim Burns | Page 11

Sales Manager

Camden Chevrolet

260 W Main St
Camden, TN 38320

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4.8
103 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

35 yrs, 5 mos

4.8

103 Reviews

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103 Reviews of Jim Burns

May 17, 2023

Dealership Rating
Employee Rating

Very helpful and knowledgeable! Super easy process overall. Definitely will be bringing my truck here for service from now on! More

by jessiedreaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dacota Williams , Jessie Dreaden, Spencer Dudley, Josh Hopkins, Franky Logan

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Oct 07, 2023

Camden Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Camden Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

May 15, 2023

Dealership Rating
Employee Rating

DO NOT BUY FROM THIS DEALERSHIP! !! Dealership does stand behind their vehicles. Tried to return a car 2 days after purchase when we found a bunch of issues with the vehicle and w More

by joshmeier2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Marty Batte , Jessie Dreaden, Spencer Dudley, Makayla Gettle, Gabriel Glenn, Ashley Hooper, Kelsey Pierce

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May 15, 2023

Camden Chevrolet responded

I’m terribly sorry you feel that way. We held the vehicle for you for 3 weeks until you could come in and finish the paperwork. We are fully transparent and go the extra mile to ensure that we have a happy customer! You flew in and picked up the car. You inspected it while you were there and obviously the vehicle was as described because you took delivery. Pre owned vehicles are sold “As-Is”. Even though the vehicle went through an inspection, there is no way to predict what may happen in the future. You were offered an extended service contract and you declined. We offered for you to bring the vehicle back in and let us see what we could do to help and again you declined. Please feel free to contact us if would like to discuss your transaction in greater detail.

May 16, 2023

joshmeier2002 responded

My vision of an extended warranty is to cover things that could wrong with a used vehicle down the road. Not to cover the things you had held together with spit and duct tape until we got the vehicle off the lot. This is the type of dealership that gives used car dealers a bad name. As far as holding the car for us, don’t make it sound so altruistic, we had to put down a sizable deposit for your “kindness”. Regarding your statement that you offered for us to bring the car in and “let us see what we could do to help” is very misleading to anyone reading this, but that is not surprising based our experience with this fly by night operation. What you finally said after multiple phone calls was that we could drive 7hrs back for you to “just take a look”, but you again repeatedly and emphatically stated that you were under no obligation to do anything regardless of what was found as it was “as-is” and you offered ZERO promise of resolution. Who would want to drive 14hrs (round trip) to get blown off in person the way you have blown us off over the phone. As I said this a very shady operation. Beware and shop elsewhere.

May 04, 2023

Dealership Rating
Employee Rating

Love the car. The only thing I could complain about is the vehicle was not detailed (Passenger side floorboard was hard like something was spilled and not shampooe More

by bporter824
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessie Dreaden, Josh Hopkins

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Oct 07, 2023

Camden Chevrolet responded

Thank you for your review and your business!

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