Jim Blacksten

Great service and customer care from all employees in the dealership. You will receive expert recommendations and advice. dealership. You will receive expert recommendations and advice. More

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I’ve had issues since purchasing my vehicle, however John Nguyen has been very helpfully, understanding, and available throughout the process. Appreciative for John! Nguyen has been very helpfully, understanding, and available throughout the process. Appreciative for John! More

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Jim B. The manger simply did not want to sell a car. We were ready to outright buy a car with cash and take it off the lot. Instead Jim thought that it was The manger simply did not want to sell a car. We were ready to outright buy a car with cash and take it off the lot. Instead Jim thought that it was best to keep the vehicle on the lot for an additional month without realizing three current climate of the economy. Sammy was or initial sells person and was good to us. We did not buy the car. To the other sales manger, Jay C, let me know if you want to sell a car. More

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Mr. Ahmad Mujaddidi's professional communication and kind cooperation is highly appreciated! I found him a dedicated and caring person at Elkgrove Toyota. cooperation is highly appreciated! I found him a dedicated and caring person at Elkgrove Toyota. More

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I recently leased a new vehicle from this dealership and overall it was a great experience. I really appreciated the friendliness and responsiveness of the sales and finance staff. overall it was a great experience. I really appreciated the friendliness and responsiveness of the sales and finance staff. More

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I preordered a car over the phone, which made it the easiest car buying experience I have ever had. I worked with Jordan and Dan in doing the test drive and finishing up the paperwork. They were a pleas easiest car buying experience I have ever had. I worked with Jordan and Dan in doing the test drive and finishing up the paperwork. They were a pleasure doing business with. I would highly recommend Elk Grove Toyota when puchasinv a vehicle. I liked the family type atmosphere with the staff. More

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Sales person was fine, but honestly the sales manager was pissing me off with his demands to make a decision within 45 minutes. When I did decide to buy the car I called beforehand, they said they would call pissing me off with his demands to make a decision within 45 minutes. When I did decide to buy the car I called beforehand, they said they would call me back. When they called back they said it was there and I can come get it. When I arrived they said someone else showed up 5 minutes before me and is test driving the car. I found it very annoying as I called beforehand to specifically ensure of this and I live less than 4 miles away from the dealership so I know it didn’t take me long to get there. Ultimately I did purchase the car, but the situations made me feel very uncomfortable and worried about my purchase instead of excited/happy. Also the day after I saw there was a $500 rebate that the financial department never mentioned to me, which was another frustrating experience. More

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First I will start by saying I have purchased 2 brand new vehicles from this dealership, and have generally appreciated the experience, but when I picked up my 23 Tacoma this past weekend and traded in my 21 vehicles from this dealership, and have generally appreciated the experience, but when I picked up my 23 Tacoma this past weekend and traded in my 21 Rav, that all changed. Problem 1: Dishonesty from GM with Trade I keep my vehicles meticulously clean and in trading in my Rav 4 was no exception, extensive professional detail job 2 days before trade in day,( exterior wax, seal, interior shampoo, detail, the works). I had a KBB instant offer from a neighboring dealer for my Rav, $31,500 which I presented to dealer. The sales manager low balled me at $26,500 saying they would not make any money at that KBB offer, so I had to essentially plea for $29,000. He sent me a long message stating that I had bought the vehicle new for $32,000 and that they were essentially losing money on my trade. Fast forward to 5 days later, there’s the Rav listed on the lot for $36,000. Problem 2: The new truck I was very excited to pick up our new 23 Tacoma, and I was clear in the months leading to this purchase that I wanted finance the lift kit, paint protection film at the day of purchase. I was told “of course!”, “no problem”, now the day comes to finance and I’m told, “we can’t do the lift kit”, “we can’t do the paint protection film”, so I miss the boat on financing these items. When I arrived at the service center later that week, the service manager says they could have done all of those things! The poor communication, follow through and sheer dishonesty from the general manager have ensured that I will not only not do business here again, but will absolutely not recommend any family or friends do business here either. More

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They were all good people from sales to finance to trade in😁 great experience. Drove away in a new car. in😁 great experience. Drove away in a new car. More

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Ahmund the salesman was kind and easy to speak with. He did a great job along with his boss jim b and finance samir also did a very good job and was kind. Great group of people….😊💕 He did a great job along with his boss jim b and finance samir also did a very good job and was kind. Great group of people….😊💕 More

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