Jim Birdsell

I bought a new 2024 Lincoln Navigator L from Westown Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their appr Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their approach to car sales and how easy (and painless) the entire experience was. I would highly recommend this dealership to anyone in Central Illinois that's looking for a new or used vehicle, and would recommend that they ask for Vicki. I believe I got a great deal, and the entire team (Sales, Finance, and Management) made it a very pleasant experience. More

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Wade worked hard at making sure that the car we selected had the requirements that we were looking for. He set us up with Jim to go over what we wanted. This helped us to make an informed decision. Wade f had the requirements that we were looking for. He set us up with Jim to go over what we wanted. This helped us to make an informed decision. Wade followed up with us a couple weeks after we had the car to be sure we were pleased with it. We were very pleased. More

by reet55 Verified Customer Verified Customer

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The staff was knowledgeable, friendly and not high pressured. We are very happy with our experience. We would recommend trying to find your next vehicle at Westown Ford first. pressured. We are very happy with our experience. We would recommend trying to find your next vehicle at Westown Ford first. More

by Valerie Brooks Verified Customer Verified Customer

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Got me some n on time did d what they needed to do and got me out quickly got me out quickly More

by Redbone_62621 Verified Customer Verified Customer

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Vicki was very great to deal with, very knowledgeable and helpful. Absolutely no pressure. She's an asset to Westown Ford. helpful. Absolutely no pressure. She's an asset to Westown Ford. More

by Tim Verified Customer Verified Customer

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Exceptional service as always! ! They treat you like family. We will continue to purchase vehicles from Westown Ford! ! They treat you like family. We will continue to purchase vehicles from Westown Ford! More

by sxamis Verified Customer Verified Customer

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Everyone was very accommodating and very helpful. My sales person, Zander Ayton, found the exact vehicle I wanted. He helped me get acquainted with all the new features. I felt very good driving away My sales person, Zander Ayton, found the exact vehicle I wanted. He helped me get acquainted with all the new features. I felt very good driving away. More

by judedog Verified Customer Verified Customer

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Cierra was wonderful to work with. She replied quickly when I first reached out and answered all of my questions. She found exactly what I was looking for and made sure I was happy. Sh She replied quickly when I first reached out and answered all of my questions. She found exactly what I was looking for and made sure I was happy. She had everything lined out so that my husband and I just had to arrive and sign papers. I highly recommend Cierra and Westown Ford. More

by Morgan Stelling Verified Customer Verified Customer

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They were very helpful, took the time to show me everything on the new car. everything on the new car. More

by jlwareco Verified Customer Verified Customer

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I really like Westown Ford the service department has been very good to me Jeremy and Daniel have helped me a lot in getting something fixed I feel I can trust them . I have bought 2 cars there recently been very good to me Jeremy and Daniel have helped me a lot in getting something fixed I feel I can trust them . I have bought 2 cars there recently and both sales people was very good More

by ptebow Verified Customer Verified Customer

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