Jim Bingham

Tried to convince me my timing cover was leaking oil. An expensive repair. Took it to an independent mechanic, and was told there was no leak. Took it back and they inspected it again. They went so fa An expensive repair. Took it to an independent mechanic, and was told there was no leak. Took it back and they inspected it again. They went so far as squirting oil on the inside of the engine department. Fraud at best. Never went back again. Can't be trusted. More

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Very helpful , courteous and informative thank you, Brian kept me informed and progress on my vehicle kept me informed and progress on my vehicle More

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The Best and what a truly good person. Made my visit for service seems as I was the only customer in the shop. He is the reason I keep coming back to Royal for all my new cars( every 3 ye Made my visit for service seems as I was the only customer in the shop. He is the reason I keep coming back to Royal for all my new cars( every 3 years) and all my service. Thanks Jim What a great service team. More

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He's a superhero, Making sure all my needs and concerns are addressed and solved, fixed right while making sure my needs are paramount. His direct and honest help is what keeps me coming back to Royal. are addressed and solved, fixed right while making sure my needs are paramount. His direct and honest help is what keeps me coming back to Royal. More

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Excellent Dealership I wouldn,t buy a car from any other Dealership. Royal is outstanding. Dealership. Royal is outstanding. More

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I'm always used to the Royal Cadillac staff taking care of us as we have now purchased 4 vehicles over the last few years from their group. However I must say over the course of dealing with two very aweso of us as we have now purchased 4 vehicles over the last few years from their group. However I must say over the course of dealing with two very awesome sales people through the years there now, Ryan truly lived up to the standard set by our previous sales person. Personalized service combined with his patience and knowledge was very helpful. Pete in delivery and Jim and Justin in service and everyone from the managers to the porters acknowledge all as valued customers I'm sure but it just feels like 5 star white glove is their all around standard but combine that with Ryan's style and ability to put us at ease was perfect. Already told him when I'm ready for my new one I'll be back to see him! More

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Christian was great. He answered my questions when I asked and was very attentive to ensure a very positive buying experience. We enjoyed everyone involved asked and was very attentive to ensure a very positive buying experience. We enjoyed everyone involved More

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Best Car Buying Experience Ever! Krysta was absolutely fabulous to work with. She listened to what I was looking for in a vehicle. Not only did I get the features I was looking for, t Krysta was absolutely fabulous to work with. She listened to what I was looking for in a vehicle. Not only did I get the features I was looking for, the car had even more features than I could have imagined. The price was very reasonable. If you are looking to buy a vehicle, please see Krysta. Her customer service skills are excellent and she will find exactly what you are looking for. More

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Had my car serviced there at Royal this morning. While in the customer waiting area, I observed Susan, who was at the desk interacting with customers and staff alike. I just wanted to take a moment to pos in the customer waiting area, I observed Susan, who was at the desk interacting with customers and staff alike. I just wanted to take a moment to post about what a wonderful person, and an asset to the Royal team she is. 👍😎 Thank you to Susan, and Team Royal. Neal Stubbs, Tucson Az. More

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very pleasant experiences Every time I visited the dealership I was greeted by someone that both asked if they could help me and made me feel as if that was what they wanted t Every time I visited the dealership I was greeted by someone that both asked if they could help me and made me feel as if that was what they wanted to do. At no time did I feel pressured to rush out to the lot to buy something as happened so often at other lots. More

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