Jim Aiken
Jim Aiken at Land Rover North Haven
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Jim Aiken

General Sales Manager

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Jim Aiken

October 11, 2024

Dealership Rating
Employee Rating

Very helpful trading in our previous Range Rover with a good trade in value and helping us find the next lower mileage Land Rover. Very happy with the process. More

by ZALINSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Gengras

Oct 11, 2024

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

October 09, 2024

Dealership Rating
Employee Rating

Land Rover / Jaguar North Haven always provides excellent service in a clean modern facility. I totally recommend them! More

by MBAUER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven. We look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

August 24, 2024

Dealership Rating
Employee Rating

I like the no pressure sales and the courtesy as soon as you walk in More

by STONEWALLFARM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy

Aug 25, 2024

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

July 12, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a vehicle at Land Rover and I cannot speak highly enough about my experience. From start to finish, the process was seamless and enjoyable. Rob, my sales consulta More

by Ginagrossman78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Gengras , Tim

Jul 15, 2024

Land Rover North Haven responded

Gina, It's fantastic to hear that Jim, Rob, and Tim provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Land Rover North Haven! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

June 19, 2024

Dealership Rating
Employee Rating

Quick and efficient work done by knowledgeable technicians. Building is clean, comfortable and inviting to be in. More

by kellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 15, 2024

Dealership Rating
Employee Rating

Purchasing my first Range Rover Sport was an exceptional experience, thanks to the stellar service and efficiency at this dealership. Jim and Geoff on the sales team went above and beyond, showcasing their More

by Charles Sepulveda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Infante, Geoff McCoy, Sierra Amarante , Armad Hinton, Khalil Presley

Jun 16, 2024

Land Rover North Haven responded

Charles, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Armad, Jim, Geoff, and our team, and we look forward to working with you again. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

June 06, 2024

Dealership Rating
Employee Rating

Excellent Associate. A level of unrivaled service next to none. Sierra is really good at what she does. More

by JEFF.HIGENYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Land Rover North Haven responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sierra and our team and look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 27, 2024

Dealership Rating
Employee Rating

Had trouble with this car from brand new vibration at 1100rpm I was told it was normal More

by upscalewelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2024

Land Rover North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 02, 2024

Dealership Rating
Employee Rating

I met Jim Aiken while I was working with Geoff McCoy and purchasing my first Range Rover at the North Haven dealership. Jim is another great member of the team and another friendly face I got to know during More

by bamboo2716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Braglia , Armad Hinton

May 02, 2024

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Jim here at Land Rover North Haven. We appreciate your business and hope to see you again soon! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

May 01, 2024

Dealership Rating
Employee Rating

I had the great pleasure of working with Geoff McCoy for the purchase of my first Range Rover. From my initial inquiry online to the day I picked up my SUV, Geoff was fantastic. He was clear, professional a More

by bamboo2716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff McCoy, Tony Braglia , Armad Hinton, Khalil Presley

May 02, 2024

Land Rover North Haven responded

It's great to hear that Geoff was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Range Rover! Thank you for choosing Land Rover North Haven! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

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