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Jim Agur
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180 Reviews
Dealership Experience
4 yrs, 6 mos
Industry Experience
40 yrs, 8 mos
Languages Spoken
English
180 Reviews
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180 Reviews of Jim Agur
April 03, 2025
Outstanding service and timely scheduling! Service Manager Jim and his team have ALWAYS been there for me when I needed them. Service Manager Jim and his team have ALWAYS been there for me when I needed them. More
by Dr Bill
Verified CustomerOther Employees Tagged: Mel Wangler, Josh Kumpe
March 26, 2025
Took Truck in left for about 10 days, called for progress of diagnosis and everytime said we will call you tomorrow. Never called me so I would call at 5:50 pm daily and asked progress on the diagnosis. I w of diagnosis and everytime said we will call you tomorrow. Never called me so I would call at 5:50 pm daily and asked progress on the diagnosis. I went and had my truck towed to another dealer ship and was repaired next day. xxxx poor communications on the service dept. I will be in the market for a new truck this summer and Landmark Ford will be my choice to support, and with a service dept open in the evening. If I owned your dealership I would fire the Service manager and Gavin. More
by whitelion5332
Other Employees Tagged: Gavin Lawson
March 26, 2025
Service department was a terrible experience. Car was returned with grease and dirt all over the brand new interior, invoices were incorrect and took calling the gm to get resolution. Car was returned with grease and dirt all over the brand new interior, invoices were incorrect and took calling the gm to get resolution. More
by dakota.huxman
Other Employees Tagged: Gavin Lawson
March 10, 2025
I woke up to a dead battery Saturday morning. I was so happy they were able to get me in and replace the battery that afternoon. Fast reliable professional service. That’s what you can expect her I was so happy they were able to get me in and replace the battery that afternoon. Fast reliable professional service. That’s what you can expect here… More
by danmarlin21
Other Employees Tagged: Arturo Gonzalez, Mel Wangler, Jenny Thomas
March 10, 2025
Great experience as always. Great group of people to deal with. I love my new truck! Great group of people to deal with. I love my new truck! More
by jsdonofrio
Other Employees Tagged: Kelley Jones, Kurt Willis, John Marr
March 05, 2025
Arturo, Vince and crew are amazing! They could teach a class on customer service. It’s nice to be treated so well and know they care. Keep up the great work, it is valued and appreciate They could teach a class on customer service. It’s nice to be treated so well and know they care. Keep up the great work, it is valued and appreciated. More
by merz
Other Employees Tagged: Arturo Gonzalez, John Marr
February 28, 2025
Service department check-in people need to act more professional, and on top of their game professional, and on top of their game More
by Sven
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Ben Wade
February 27, 2025
People were very nice and helpful. Work I had done fit my needs. Will use them again. Work I had done fit my needs. Will use them again. More
by jkkolb
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jenny Thomas, Ben Wade, Anna Stovin
February 15, 2025
Everything went great from the dropping off of my car to the communication during my service to contact to picking up my car the communication during my service to contact to picking up my car More
by Kkocha
Other Employees Tagged: Arturo Gonzalez
February 03, 2025
My truck was returned with sensors broken and unplugged debris and a Matco 13 mm wrench left in the motor service manager was notified and I’m still waiting for him to call me back, customer service is poo debris and a Matco 13 mm wrench left in the motor service manager was notified and I’m still waiting for him to call me back, customer service is poor at best. Communication is poor at best! More
by Wjohns2585
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