Jill Thurston

Same problems everytime, NEVER FIXED! Does anyone listen there? Subaru has a class action lawsuit on Ascent models thru 2021, I'm sure there be one for my model year soon. IT'S THE SAME P Does anyone listen there? Subaru has a class action lawsuit on Ascent models thru 2021, I'm sure there be one for my model year soon. IT'S THE SAME PROBLEMS AS IN THE LAW SUIT - FIX THE PROBLEM! More

by scootercono Verified Customer Verified Customer

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The service advisor was oustanding she tried her best to take care of my problem but the company failed to help me with my issue. take care of my problem but the company failed to help me with my issue. More

by DSBURNETTE Verified Customer Verified Customer

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I test drove a vehicle at the used car lot only drove around the block but it didn’t expose that the vehicle had problems with the brake sensor module and when I brought the vehicle and drove home the li around the block but it didn’t expose that the vehicle had problems with the brake sensor module and when I brought the vehicle and drove home the light came on and I took the vehicle back the next day,they said the problem was tire pressure but when I left the light came back on and I had to bring the vehicle back again and they fixed the front sensor but didn’t replace all four sensors and the problem still exists today and now the dealership wants me to pay $410.00 dollars to fix the problem that should have been fixed when they installed new tires on the vehicle before I purchased the vehicle. The dealership don’t seem to understand my concern and only wants me to pay for a problem that existed when I left the dealership the night I purchased the vehicle .only had vehicle less than thirty days!!! More

by DSBURNETTE Verified Customer Verified Customer

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Another satisfied customer! Thanks so much Subaru Gwinnett for providing outstanding quality customer service, great auto technicians, and quality maintenance on my car! The Cot Thanks so much Subaru Gwinnett for providing outstanding quality customer service, great auto technicians, and quality maintenance on my car! The Cottman Family More

by cottmanonnie Verified Customer Verified Customer

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Good experience, and everyone is very nice, and I would like to come it next time. like to come it next time. More

by 945957319 Verified Customer Verified Customer

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Jeff Bowman is very attentive and his customer service goes above and beyond. Jeff has always been my service person and I trust in him and rely on his advice for any work needed for my vehicle. He is a goes above and beyond. Jeff has always been my service person and I trust in him and rely on his advice for any work needed for my vehicle. He is always polite and makes me feel like an important customer. You have a winner with Jeff; More

by GHEATH1369 Verified Customer Verified Customer

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Everyone I worked with was professional, experienced, eager to help me and willing to answer any questions. eager to help me and willing to answer any questions. More

by T.ST.CLAIR Verified Customer Verified Customer

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There were some communication problems. No one answered phone; no one returned my calls. Fortunately, Brenda Smith and Issa Kane took care of my schedule problems—thank you so much! No one answered phone; no one returned my calls. Fortunately, Brenda Smith and Issa Kane took care of my schedule problems—thank you so much! More

by BLEEK.1 Verified Customer Verified Customer

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Dealership doesn't listen to problems even when they have a class action lawsuit for these same problems a class action lawsuit for these same problems More

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They are efficient , quick, kind and always give me A rental Car for free while I wait on my car To be serviced rental Car for free while I wait on my car To be serviced More

by LIZTGOOD Verified Customer Verified Customer

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