Jill Quale | Page 11

Service team are efficient, accommodating, courteous and eager to make sure customer is satisfied. My pleasure to deal with them!! eager to make sure customer is satisfied. My pleasure to deal with them!! More

by GRACEMANUEL13 Verified Customer Verified Customer

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The service was fast and we'll done. The employees were very kind and formal. very kind and formal. More

by Aldo Valderrabano Jr Verified Customer Verified Customer

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Great team who got us in and through the trade and new purchase quickly and efficiently. purchase quickly and efficiently. More

by Darkstarmoto Verified Customer Verified Customer

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Great service always. Bought my last 2 foresters here because they are wonderful to deal with because they are wonderful to deal with More

by AMANGG69 Verified Customer Verified Customer

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Jill our sales representative was very helpful and communication our new car delivery date. Only issue was when we came in to do the Lease paperwork, there was an additional $1975 added. Only amoun communication our new car delivery date. Only issue was when we came in to do the Lease paperwork, there was an additional $1975 added. Only amount communicated was $2000 down, nothing stated that there will also be an additional $1975 on top of the down payment. No explanation on how the original figures presented had this included. Financial department stated well it is what it is and did not care if we walked out. Understandable there is a lack of inventory and you cannot negotiate the new car price, but really. Arrogant behavior. Hopefully we get our trade in offer. More

by terry97blue Verified Customer Verified Customer

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Jill was extremely helpful Darren ran the financial part quickly I’m enjoying the car quickly I’m enjoying the car More

by Polyfanc@comcast.net Verified Customer Verified Customer

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Flexible staff that arranged a change in appointment at last minute! Positive attitude in service area. last minute! Positive attitude in service area. More

by HDKLINE Verified Customer Verified Customer

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Spontaneous decision to purchase was followed by a wonderful sales experience at Concordville Subaru last week. wonderful sales experience at Concordville Subaru last week. More

by Gkitson Verified Customer Verified Customer

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Staff are polite, friendly and informative. Never rushing through things and always explaining what and why things have to be done. This goes for both sales and service staff. through things and always explaining what and why things have to be done. This goes for both sales and service staff. More

by GFORMAN Verified Customer Verified Customer

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Ongoing issues with 2018 Crosstrek literally since purchase. Same issue , has been back 7 times with no resolution . No response from service manager. Given assurances that diagnostics were performed purchase. Same issue , has been back 7 times with no resolution . No response from service manager. Given assurances that diagnostics were performed that were not. Was told for my warranty to remain the car could only be serviced at Concordville ( which Subaru’s customer complaint dept. said is absolutely not true), was told the warranty I purchased had so many loopholes it never a had been honored ( unbelievable !). Called several other dealerships for a second opinion and was unable to get a call back. Finally called Reedman Toll Subaru in Exton and the service manager picked up and set me up with an appointment right away. Do your homework when dealing with Concordville Subaru. The list of “untruths” we were given goes on. Love the car ( we actually have 4 Subarus) but this experience has been less than positive. I noted on other complaint reviews the owner of Concordville has replied and provided a phone number to call to discuss , tried that, no call back. Buyer beware.. More

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