Jewel Payne

I called the first part of January to set up an appointment for my truck and was told it would be the end of January before they could get to it for a diagnostic. I then had my truck towed on the appointment for my truck and was told it would be the end of January before they could get to it for a diagnostic. I then had my truck towed on the 24th of January thinking that it was going to have someone doing a diagnostic on it the next week. Next week came with no diagnostics. I think it was the first part of March before anyone ever really done a diagnostic for my truck. Was told that it would be finished on March the 19th and ready for pickup on the 20th, received a call on the 20th saying that it wasn't ready yet and The mechanic would have it completed on Friday evening, but wouldn't have time to test drive it until Monday evening. Finally on March the 24th I got my truck back. I missed 4 days of work waiting for my truck to get out of the shop. More

by KIMGAYLE2 Verified Customer Verified Customer

Report | Print

Everyone I met was friendly and helpful. They answered all my questions to my understanding.. They answered all my questions to my understanding.. More

by RMROLLINS Verified Customer Verified Customer

Report | Print

On our 1995 tahoe the engine starter began to drag so donalson chevrolet worked in my truck with their schedule and and also gave me a $50 discount. Go Meagan,Jenna,Jewel and Nichole. donalson chevrolet worked in my truck with their schedule and and also gave me a $50 discount. Go Meagan,Jenna,Jewel and Nichole. More

by THOMASMORE702 Verified Customer Verified Customer

Report | Print

Very professional and fast! ! Always very polite. No bad words to say about this company!! ! Always very polite. No bad words to say about this company!! More

by vlee1960 Verified Customer Verified Customer

Report | Print

Service department is great. But very disappointed in your sales department. Good day!no no guarantee me with yourself after purchasing mine I would like to trade it in, so have But very disappointed in your sales department. Good day!no no guarantee me with yourself after purchasing mine I would like to trade it in, so have a good day ! More

by KIT82053 Verified Customer Verified Customer

Report | Print

Service Rep was great. Charlie Mitchell, who did the work was also great, fulling explaining what work he performed. The service department is always top notch. Charlie Mitchell, who did the work was also great, fulling explaining what work he performed. The service department is always top notch. More

by b2csoileau Verified Customer Verified Customer

Report | Print

Friendly helpful and great service! Offered us everything from making the appointment to getting us serviced in amount of time they said it would take , by the way did I say friendly ! Offered us everything from making the appointment to getting us serviced in amount of time they said it would take , by the way did I say friendly ! More

by PERKINSSUSIE61 Verified Customer Verified Customer

Report | Print

Prompt a Courteous Service. . Clear explanation of what services are being performed, additional items to be addressed, cost, and time. . Clear explanation of what services are being performed, additional items to be addressed, cost, and time. More

by MIKEDOAN Verified Customer Verified Customer

Report | Print

Service rep was very nice and educated about my vehicle. She did a great job She did a great job More

by msstan0276 Verified Customer Verified Customer

Report | Print

The service department goes out of their way to make sure your need are taken care of. your need are taken care of. More

by rwebbsn Verified Customer Verified Customer

Report | Print