![Jesus Soria at Mercedes-Benz of Portland](https://cdn-user.dealerrater.com/images/dealer/38795/employees/720db21db8cf.jpg)
Dealership Experience
10 yrs
Industry Experience
10 yrs
24 Reviews
Write a Review24 Reviews of Jesus Soria
August 17, 2024
The service staff is very good , but the dealership has policies not in the interest of its customers. For instance, when we wanted to purchase a EQS 580 when they began selling them , we were told we wo policies not in the interest of its customers. For instance, when we wanted to purchase a EQS 580 when they began selling them , we were told we would have to pay 20,000 premium over the price from Mercedes factory. So we were forced to look for a dealership that did not charge a premium. So this dealership lost a good potential customer through their greed. I recently had the car detailed , at the dealership. They did a very good job. However the car had a tire that was loosing air . I was told that I had to purchase a new tire regardless of whether it was a simple tire leek. More
Other Employees Tagged: Andy Acevedo
June 26, 2024
Nice people and quick service. Little frustrating trying to make a reservation for service about 6 weeks out. Automated system just keeps giving the “next” available appointments. Little frustrating trying to make a reservation for service about 6 weeks out. Automated system just keeps giving the “next” available appointments. Had to push several numbers to finally speak to a person. Then no response or communication after appointment was made or reminders sent. More
June 12, 2024
I have confidence in the work done there. My only concern was the service was done 2 hours before I asked about it. Then it was in the “wash “. I traveled 60 miles to get there, and wanted to My only concern was the service was done 2 hours before I asked about it. Then it was in the “wash “. I traveled 60 miles to get there, and wanted to get going home. More
Other Employees Tagged: Jose Araujo Suarez, Andy Acevedo
June 06, 2024
There were equipment breakdown and my repairs were delayed but Jesus managed it very professionally and to my satisfaction. Truly represented Mercedes with exceptional service. delayed but Jesus managed it very professionally and to my satisfaction. Truly represented Mercedes with exceptional service. More
April 20, 2024
Great job on getting my vehicle done on time Love the complimentary car wash as well as the transportation to and from work. complimentary car wash as well as the transportation to and from work. More
Other Employees Tagged: Patricia Davis, Juan Soria, Andy Acevedo
April 13, 2024
Clean facility,well played out. Phone service to sales is good. Phone service to the service department extremely poor. Hold times excessive with poor or no call backs. Phone service to sales is good. Phone service to the service department extremely poor. Hold times excessive with poor or no call backs. More
Other Employees Tagged: Mylee Burns, Alexander Ramsey, Mitchell Raymer , Nickolas Kalantari
April 01, 2024
Everything went really well, great communications, fast transaction and easy buying process. We thank you! transaction and easy buying process. We thank you! More
Other Employees Tagged: Mylee Burns
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