Jesus Roque Perez
Jesus Roque Perez at Lincoln of Cutler Bay

Jesus Roque Perez

Finance Manager

Lincoln of Cutler Bay

11020 SW 186th St
Miami, FL 33157

Contact Me
4.5
37 Reviews
4.5

37 Reviews

Write a Review

37 Reviews of Jesus Roque Perez

August 24, 2025

Dealership Rating
Employee Rating

Be careful when signing, Fraudulent deals, tell you something different to what you sign. Dissatisfied More

by Chuchy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 27, 2025

Lincoln of Cutler Bay responded

Hi Chuchy, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

Aug 27, 2025

Chuchy responded

I have called and gone to your dealer on several occasions. Have spoken with sales managers and general managers and have not been helped. As I said before to the rest everyone should be careful on the deals they sign on this dealer. Louis Silva lied to my face after I asked him about a $5000 bill that he made me sign and after I asked what it was for he said I did not owe anything to the dealer but when I called after receiving a bill from Lincoln I was told that the bill was not for them. I signed the contract under coercion and misrepresentation so the contract should be void and null and your dealership has done fraud. Extremely dissatisfied with the services offered and after being a costumer for many decades this relationship has come to an end.

August 19, 2025

Dealership Rating
Employee Rating

Es mi segundo carro con ellos nada q ver con el anterior mal carro todo le suena, la atención y la experiencia fatal , no resuelven nada, hablas con las personas encargadas y siempre dicen voy a averiguar a More

by Patricostazz2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ariel Gutierrez Graveran

August 01, 2025

Dealership Rating
Employee Rating

The car I bought A/C went out, and all the lights came on the dash. And the windows don't work except the driver's side. More

by garnettwilliam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 21, 2025

Dealership Rating
Employee Rating

I just got a 2019 Lincoln Navigator for over 40,000 dollars. Transmission went the next day .very sad, been in the shop for over 10 days, still don't have it back. More

by chrisleonas123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 24, 2025

Lincoln of Cutler Bay responded

Hi, we regret to hear that you had this experience with us. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

March 18, 2025

Dealership Rating
Employee Rating

Everything about this place was a red flag from when the salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are More

by Cissiethevirgo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karen Rodriguez, Ariel Gutierrez Graveran, William J Hallstrom , Sebastian Fernandez, Roberto Hernandez, Rolando Pedraja Jr, Isadora

Mar 22, 2025

Lincoln of Cutler Bay responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Lincoln of Cutler Bay (11373). We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

Mar 22, 2025

Cissiethevirgo25 responded

No thank you I Came to you guys so many times. I called and Roberto stated he “did not care he got his sale”. I came there And you guys sold me a car and less than 2 hours later the check engine came on. We came to service Business day and service did not treat me like a customer. They told me sales said i did not have a warranty with them and pushed me and my car out. But you don’t need a warranty to get a belt changed ! I CAME 3 times less than a week to speak to Isadora and booked an “appointment” for her to say AGAIN they can’t service me. I asked many times how much was the belt? No one told me. Purposely sold me a bad car . DO NOT COME HERE ! And their General Manager (Kerry) knows what they are doing ! But I caught on to their SCAM! now 1 week after having the car The car went up in smoke ! They do not help !

March 16, 2025

Dealership Rating
Employee Rating

DO NOT BUY USED CARS FROM THIS DEALERSHIP! !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in mult More

by conroymclean434
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jonathan Josue Bermudez, Caridad Castro, Jose Sanjurjo Sanchez , Jean-Pierre Colimon, Rolando Pedraja Jr

Mar 19, 2025

Lincoln of Cutler Bay responded

Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

February 07, 2025

Dealership Rating
Employee Rating

Cuentan con un personal muy profecional y bien calificado además ofrecer un excelente servicio. Tiene una amplia variedad de ofertas tanto de vehículos como de planes pagos que permiten al cliente elegir el More

by Gisell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abel Eiranova , Sebastian Fernandez

Feb 13, 2025

Lincoln of Cutler Bay responded

Hola Gisell, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Si alguna vez necesitas algo más de nosotros, no dudes en llamarnos o pasar por aquí. ¡Que tengas un día fantástico!

December 11, 2024

Dealership Rating
Employee Rating

Jean-Pierre was wonderful to work with. He was patient, informed, and helped make sure the process was moving along all the way through. I highly recommend him for your needs at Lincoln of More

by zack.griggs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean-Pierre Colimon

Dec 20, 2024

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

November 15, 2024

Dealership Rating
Employee Rating

Great people, great service Will recommend to all my friends and family members. Thank you More

by empj2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Cedric Craan , Lauren, Isadora

Nov 22, 2024

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

November 12, 2024

Dealership Rating
Employee Rating

Excellent Service since the moment you put foot on the door! My expectations were above and beyond! More

by yarekhany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Perez Sanchez , Rolando Pedraja Jr, Melissa, Ortiz

Nov 13, 2024

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...

Dealership Inventory (271 Vehicles)

used 2019 Cadillac XT4 car, priced at $21,990
2019 Cadillac XT4
used
Radiant Silver Metallic exterior
Automatic
Front-wheel Drive
used 2020 Jeep Grand Cherokee car, priced at $19,990
2020 Jeep Grand Cherokee
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Rear-wheel Drive
used 2012 Volkswagen Jetta car, priced at $5,990
2012 Volkswagen Jetta
used
Reflex Silver Metallic exterior
Automatic
Front-wheel Drive
used 2025 Lincoln Aviator car, priced at $79,990
2025 Lincoln Aviator
used
Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz GLB 250 car, priced at $33,990
2023 Mercedes-Benz GLB 250
used
Blue exterior
Automatic
Front-wheel Drive
used 2022 Lincoln Corsair car, priced at $29,990
2022 Lincoln Corsair
used
Flight Blue Metallic Clearcoat exterior
Automatic
All-wheel Drive