
10 Reviews
Write a Review10 Reviews of Jesus Quezada
September 03, 2024
Fast and efficient recall service, as well as a couple of items checked for me. The loaner car made the process very convenient and they worked within my schedule. Great service! items checked for me. The loaner car made the process very convenient and they worked within my schedule. Great service! More
August 22, 2024
It was super fast service and I have been customer more than 15 years but they never have been disappointed me. than 15 years but they never have been disappointed me. More
August 12, 2024
They provide quick and efficient service. Their service department loaner availability is great and Jesus’s customer service was and has always been exceptional. Their service department loaner availability is great and Jesus’s customer service was and has always been exceptional. More
Other Employees Tagged: Vanessa Vazquez
August 12, 2024
Jesus was the best person from my 15 years with BMW service experiences. Thank you so much. He’s sharp, calm, clear, organized and reliable. One thing, not with Jesus, my arm cover was missing aft service experiences. Thank you so much. He’s sharp, calm, clear, organized and reliable. One thing, not with Jesus, my arm cover was missing after the service. I inquired about it, but there was no answer from Pacific BMW service department. More
June 12, 2024
Jesus is always very helpful, making sure my vehicles service is completed in timely manner. He always communicates any additional service recommendations that were suggested on inspection report. service is completed in timely manner. He always communicates any additional service recommendations that were suggested on inspection report. More
June 11, 2024
Upon turning my vehicle in at lease end, I was haggled to pay service charges that weren’t due for months. My car was left in the service department for over a week leaving me to pay for Ubers out of pocket pay service charges that weren’t due for months. My car was left in the service department for over a week leaving me to pay for Ubers out of pocket every day I didn’t have a vehicle. I called service and reached out to Jesus to have a manager call me back and i never heard from him/her. I was able to argue my way out of many charges but would have appreciated honest, ethical treatment from the get go. Had i been treated better i would have chose to lease a new BMW through Pacific but they lost my loyalty. More
Other Employees Tagged: Vanessa Vazquez
May 10, 2024
Car servicing is actually something I look forward to! Isn’t that crazy! I’m treated like I’m special, my car is takeken care of, I get a video of the inspection, I get a ride to and from, AND when I pi Isn’t that crazy! I’m treated like I’m special, my car is takeken care of, I get a video of the inspection, I get a ride to and from, AND when I pick up my car, it has been cleaned!❤️❤️❤️ More
April 20, 2024
My service advisor is usually John Vasquez. He was not there when I brought the car in but he took over from Jesus when he came back and kept me updated when parts came in and called me when wo He was not there when I brought the car in but he took over from Jesus when he came back and kept me updated when parts came in and called me when work was finished. I do appreciate that they gave me another X1 as a loaner when I was not comfortable with a hybrid. More
Other Employees Tagged: John Vazquez