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Jesus Pena
160 Reviews
Jesus Pena is a highly experienced Service Advisor at Chase Chevrolet, where he has been a valued member of the team since January 2006. With a strong background in customer service and the ability to speak both English and Spanish, Jesus is able to effectively communicate with a diverse range of customers and provide them with exceptional support. Throughout his time at Chase Chevrolet, Jesus has demonstrated his dedication and commitment to his work, starting in the Quick Lube department before eventually moving to the main service drive. In his free time, Jesus enjoys soccer and spending time with his family. With his passion for service and his commitment to excellence, Jesus is a valuable asset to the Chase Chevrolet team.
Read moreDealership Experience
19 yrs, 7 mos
Languages Spoken
English
Spanish
160 Reviews
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160 Reviews of Jesus Pena
July 07, 2025
Professional, Courtesy and Respectful. The time in waiting was reasonable. I was keep informed as the work needed for my car. Excellent Service!!! Thank you Alex Robinson and Jesus Pen The time in waiting was reasonable. I was keep informed as the work needed for my car. Excellent Service!!! Thank you Alex Robinson and Jesus Pena. More
by ladybluevan
Other Employees Tagged: Alex Robinson
July 07, 2025
Mark was extremely nice and helpful along the entire process, it was my first time at Chase and I will def be back for maintenance needs! process, it was my first time at Chase and I will def be back for maintenance needs! More
by finigansamantha
Verified CustomerOther Employees Tagged: Nick Ely, Abel Garcia, Hector Madrigal, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens
July 05, 2025
The manger basically laughed in my face when I returned a second time for a problem they never fixed..I explained to him that Jesus an employee did not write down a concern of mine he stated one thing at a second time for a problem they never fixed..I explained to him that Jesus an employee did not write down a concern of mine he stated one thing at a time ..so it was never fixed so now I am stuck with a 2024 with multiple problems and a warranty that expired because they didn't fix it when I brought it to they attention..he said he will not compensate my existing problem because his employee said I need er talk to him or told him but its records of me calling in dispatch for my issues..so Hector decided to join let's embarrass the costumer so they sent me away with a smile from them and a problem for me...because the problem still here its a humming sound coming from the engine radio compartment sounds like the wheels going to come off at 41mph or 51 mph..I kinda figured it out and explained to Matt the supervisor in he said congratulations hes matt he used me as a joke everyone that heard laughed he sent me away twice with the same problem..not professional at all..he also stated ask gmc to pay for it its not they problem if I want another speaker to pay for it but I brought it to Jesus attention before warranty was up called Jesus multiple time regarding this and he agreed to bring it in than act like he never dealt with me..this is unbelievable and not professional on any level..the supervisor Matt was the biggest unprofessional person I have met..Jesus basically never look at me or told them he talked to me..they need retraining and more automotive tech with experience to i identify problems in not give the customer back they cars without figuring out the problem this will be my 5time to a chevy dealer for the same problem..smh shame on chase Chevrolet.. More
by Strechdawg
Other Employees Tagged: Matthew Constant, Hector Madrigal , Matt manger in the service department
June 26, 2025
Very professional and great service. Gave me accurate wait time and took care of my issue. Gave me accurate wait time and took care of my issue. More
by delariva187
Other Employees Tagged: Angel Aceves, Maria De La Riva
June 25, 2025
I think the greatest asset to the Chase Chevrolet dealership is Armando Zamora. We have purchased 8 vehicles from Chase and we’ve dealt with Armando every single time. It’s always been a great expe dealership is Armando Zamora. We have purchased 8 vehicles from Chase and we’ve dealt with Armando every single time. It’s always been a great experience and reliable relationship. More
by RICKDALPORTO
Other Employees Tagged: Tracy Herrin, Susanne Fuentez, Juaquin Ruiz, Victorya Evans-Hurtado, Armando Zamora, Ana Herrera
June 21, 2025
Really Good people offering lots of help even when I am frustrated with my car frustrated with my car More
by tobygoeck
Other Employees Tagged: Nick Ely, Abel Garcia, Hector Madrigal, Mark Overmyer, Angel Aceves, Elias Rodriguez, Daphne Birton, Tyler Gittere, Kyle Stevens
June 13, 2025
This is the only dealership that l go to get work done on my car. I appreciate the service team, they do an excellent job servicing their customers. my car. I appreciate the service team, they do an excellent job servicing their customers. More
by kmroeent1
Other Employees Tagged: Nick Ely, Abel Garcia, Hector Madrigal, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens
June 12, 2025
I waited too long for Oil and tires rotation. Mechanics were more interested on texting that finish my car. First time that this happen . I am very disappointed I probably will never go back agai Mechanics were more interested on texting that finish my car. First time that this happen . I am very disappointed I probably will never go back again More
by Rojas_luis1989
June 06, 2025
Above and beyond customer service and communication was advised of issues and resolution and timeline 👍👍💯 advised of issues and resolution and timeline 👍👍💯 More
by Tonysihota
Other Employees Tagged: Nick Ely, Abel Garcia, Hector Madrigal, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens
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