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Jessie Castleman
Jessie Castleman at Jones Chevrolet Humboldt
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Jessie Castleman

Finance Manager

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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4.8
48 Reviews
4.8

48 Reviews

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48 Reviews of Jessie Castleman

November 13, 2024

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Employee Rating

The finance, internet, and sales staff were excellent in customer service, and they worked with me to provide a good deal on the truck. I would highly recommend them. More

by jaredtony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlene Hiraldo , Meridith

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November 04, 2024

Dealership Rating
Employee Rating

I really enjoyed working with Jones Chevrolet. It was a great experience. I would recommend anyone to this dealership. More

by michael369172
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Cox, Hannah Frazier

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Nov 05, 2024

Jones Chevrolet Humboldt responded

Michael, Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

November 02, 2024

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Employee Rating

Steven, Nash and Jessie was absolutely wonderful. They made my son's first time purchasing a vehicle so pleasant, that I purchased one the same day. Great team!! More

by skerrent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve, Nash

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Nov 05, 2024

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that Steven, Nash, and Jessie were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

October 24, 2024

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Employee Rating

Very competitive prices and they offer a lifetime warranty on most of their vehicles and huge selection More

by justin.bardo
Recommend Dealer
Yes

Other Employees Tagged: Hannah Frazier , Ace Fisher

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Oct 24, 2024

Jones Chevrolet Humboldt responded

Hi Justin: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones Chevrolet Humboldt are glad to have you as a customer. Jones Chevrolet Humboldt Management Team

October 16, 2024

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Employee Rating

Oil light was not reset after oil change and sticker on my dash read next oil change 9/26/25. Highly disappointed this is not the 1st time. More

by LADYDION08.DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nino Ianni, Mark Hoppe, Megan Pettit, Amanda Cowden, Katherine Belew, Erica Wilson, Hannah Frazier, Tessa Buckingham, Kaylen Ahlquist

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Oct 19, 2024

Jones Chevrolet Humboldt responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

October 07, 2024

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Employee Rating

Very unprofessional and the worst experience of my life. The vehicle was very dirty and the inside they took it to get it detailed and brought it back really really dirty More

by vega.carlosm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nino Ianni, Cliff Nathaniel

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Oct 10, 2024

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

September 25, 2024

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Employee Rating

David was very helpful, and the finance team made the process super easy. The whole process was smooth. More

by tjcountryboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ozment

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Sep 26, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear that David and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

September 24, 2024

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Employee Rating

We worked with Ben Tournier. He was very helpful in helping us find a vehicle. Everyone was very nice. More

by rhyanconsulting
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Tournier

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Sep 26, 2024

Jones Chevrolet Humboldt responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. Ben and the team are always happy to help! Jones Chevrolet Humboldt Management Team

September 17, 2024

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Employee Rating

Very helpful and pleasant to work with , they always are very helpful and will do anything to make your day better More

by donveyhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nino Ianni, Mark Hoppe, Megan Pettit, Crystal Trennepohl, Ricky Scott, Hannah Frazier, Jeremy Sanford, Tessa Buckingham

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Sep 18, 2024

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

September 08, 2024

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Employee Rating

The deal on truck was amazing and simple. Great salesperson in Devin. Jessie in the finance office was great to work with. More

by mihardin67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Burnside

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Sep 09, 2024

Jones Chevrolet Humboldt responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones Chevrolet Humboldt are glad to have you as a customer. Jones Chevrolet Humboldt Management Team

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