Jessie Castleman
Jessie Castleman at Jones Chevrolet Humboldt
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Jessie Castleman

Finance Manager

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Jessie Castleman

June 17, 2024

Dealership Rating
Employee Rating

Jones Chevrolet rocks! ! See you for my next trade-in Dylan, you were very helpful!! Informative without pressure. I felt like you guided me in a good direction. I'm usually More

by jdc14356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Jordan

Jun 17, 2024

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that Dylan was able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

June 15, 2024

Dealership Rating
Employee Rating

Jones Chevrolet worked hard to resolve my issue. Will ask more questions next time. Thanks More

by SHERION0901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Jones Chevrolet Humboldt responded

Thank you so much for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

June 10, 2024

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Employee Rating

I had a great haggle free experience. Everyone was very good to work with and no one tried to pressure us into buying. They made it easy. More

by garrick.wilson07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ozment

Jun 10, 2024

Jones Chevrolet Humboldt responded

It's great to hear that you had such a positive experience, Garrick. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

June 02, 2024

Dealership Rating
Employee Rating

Friendly,nice,polite,and the service was very helpful,quick.My dealer was nice and polite.Dealer was Dylan More

by ann.hickerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Jordan

Jun 03, 2024

Jones Chevrolet Humboldt responded

Ann, thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

May 22, 2024

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Employee Rating

Great customer service friendly and great experience. From sales representative to finance over all very satisfied. More

by coxtrent68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Cox, Ben Tournier

May 29, 2024

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

May 22, 2024

Dealership Rating
Employee Rating

They were very nice and friendly, Especially the salesman Ben Tournier! He was very helpful and friendly made it easy on which truck we bought. We recently bought a car from another car dealer place and ev More

by griffiinj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Jones Chevrolet Humboldt responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jones Chevrolet Humboldt Management Team

May 19, 2024

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Employee Rating

Devin was great to work with. Very knowledgeable Would definitely use him again. If you are looking for a vehicle be sure and ask for him. You will be glad you did. More

by emisonr
Recommend Dealer
Yes

Other Employees Tagged: Devin Burnside, Megan Pettit

May 20, 2024

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad Devin was able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

May 18, 2024

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Employee Rating

I was very impressed by the the politeness an eagerness to help in any way by Isreal an the other people from jones. More

by charlie.etienne1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isreal Silva, Hannah Frazier

May 20, 2024

Jones Chevrolet Humboldt responded

Hello Charlie: Thank you so much for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

May 10, 2024

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Employee Rating

Great service all the way around, knowledgeable answered all my questions Would definitely recommend to a friend More

by CONTACTME1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isreal Silva

May 11, 2024

Jones Chevrolet Humboldt responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones Chevrolet Humboldt are glad to have you as a customer. Jones Chevrolet Humboldt Management Team

May 01, 2024

Dealership Rating
Employee Rating

I was lied to about my odometer, I wasn’t given a car-fax on it and I’m assuming the reason is because the odometer has been changed twice it went down then they put it back up, it wasn’t a lot but it has be More

by Never again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Landen Collins

May 01, 2024

Jones Chevrolet Humboldt responded

We apologize that you had this experience and would love the opportunity to speak to you about your experience and see if we can rectify it. Please reach out to me via phone at (731)784-3931 or email at mpettit@jonesmotorcompany.com so I can look into your case and work towards a resolution. Megan Gastelum Customer Relations Manager Jones Chevrolet Humboldt

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