Jessica Zurn
Jessica Zurn at Russ Darrow Chrysler Dodge Jeep RAM of Madison
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Jessica Zurn

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Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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10 Reviews
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10 Reviews

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10 Reviews of Jessica Zurn

February 28, 2023

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Employee Rating

Very clean and welcoming showroom, very helpful sales person, great service dept. have always been pleased with Russ Darror, Madison. More

by roadcaptain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips, Chris Ziegler , Jon Garcia

Feb 28, 2023

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

February 22, 2021

Dealership Rating
Employee Rating

Brought car in for oil change and adding an accessory quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Rob Jensen , Joulian Gomez

Mar 11, 2021

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks Rob, we appreciate your business!

January 13, 2021

Dealership Rating
Employee Rating

Timely service, thorough review of what service I needed today and in the near future. Comfortable and clean customer waiting area. Bryan always keeps me well informed and is the best to work with! More

by Bryan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk

Mar 11, 2021

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for the review, we appreciate your business!

December 19, 2020

Dealership Rating
Employee Rating

On my third Jeep! Super helpful and friendly! Ask for Lucas B! Had my car picked out and waiting for me. Took about 45 minutes and out the door. Lucas showed me all the beeps and whistles! I have a lot t More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Branum

November 23, 2020

Dealership Rating
Employee Rating

The service was overall good. I think it is shameful that you have implemented a 3.50% charge when a customer pays with credit card. This was implemented during the pandemic, shame on you. This could More

by Disappointed Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bryan Kufalk

February 28, 2020

Dealership Rating
Employee Rating

I won’t take my Jeep anywhere else. I drive 30 minutes to get to this dealership. There are other places to take it to that are closer to my house. I know the customer service I will get here and they will d More

by Buddy
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas

Feb 28, 2020

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for the great review, we appreciate your business!

December 05, 2019

Dealership Rating
Employee Rating

Promptly got me in for service. Job was done quickly and accurately. Reasonably priced. I even got a ride home and then picked up and brought back to the dealer again to get my car. Good value. More

by deeber12
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas

Dec 05, 2019

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for the great review, we appreciate your business!

September 29, 2018

Dealership Rating
Employee Rating

Oil Change and Wash First oil change and review at the dealership since purchasing our new vehicle. Couldn’t be more pleased with Service Advisor R. Jensen. He was friend More

by JacksDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Jensen , Lucas Branum

June 21, 2018

Dealership Rating
Employee Rating

Great customer service. I dropped off my car and took the shuttle to work. My car was finished before lunch and I was picked up again to get me car. I wish everything was thi More

by Wz7xjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase the shuttle driver

November 09, 2017

Dealership Rating
Employee Rating

Best car purchasing experience ever!!!! Best car sails experionce,happy empoyes, empoyes seem proud to work there and and happy to be there,and made it a fun experince to go through. More

by Tlkgratz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Gray, Jeremy Olson, Tom, 30 birrhday today

Nov 09, 2017

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you very much for taking the time to write us a such a great review. You were truly a joy to work with for both Jeremy and I. I couldn't be more proud of our team, and it means a lot to us that our passion and pride come across in our work. I wish you and your family many happy days ahead in your new Jeep.

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