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Jessica Roberts

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Jessica Roberts

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Jessica Roberts

Service Advisor

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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1 Review of Jessica Roberts

October 26, 2024

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My new Tucson had software issues from the time it left Jenkins showroom. The cluster switched on and off and all alerts came on. Returned the vehicle and was told a reset clearing alerts fixed everythin Jenkins showroom. The cluster switched on and off and all alerts came on. Returned the vehicle and was told a reset clearing alerts fixed everything. Same problem occured on the way home and the vehicle was returned for service the next day. Jenkins has now had my NEW car for 10 days with no sigh of progress toward fixing it. Jenkins has made little or no effort to contact me with progress reports and have repeatedly NOT returned calls and texts. More

by AMERICANPIANO

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Other Employees Tagged: Jeremy Agee, Adam Dolin, Jace Raney

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Oct 31, 2024 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

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