Jessica Raymond

Jessica was very helpful and professional . She gets 5 stars from me in all areas She gets 5 stars from me in all areas More

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Friendly, knowledgeable, professional people who don’t waste your time. The service department is the best Ford Service department in all of Davidson, Sumner, and Wilson Counies. waste your time. The service department is the best Ford Service department in all of Davidson, Sumner, and Wilson Counies. More

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He was polite and professional. He did the walk around with care and advised me where the waiting area was located. He let me know that he would come and get me when the car was rea He did the walk around with care and advised me where the waiting area was located. He let me know that he would come and get me when the car was ready More

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Always great service! I have lived in 4 states since buying this truck at Miracle Ford. I drive back to Gallatin so that I do not have to deal with other dealerships servi I have lived in 4 states since buying this truck at Miracle Ford. I drive back to Gallatin so that I do not have to deal with other dealerships service departments. This one is the best I have experienced by far. I have definitely noticed a difference since it is no longer Miracle Ford. They are a lot harder to reach on the phone now, but if I can get ahold of Jessica then I always get taken care of. More

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The Service Dept has been very thorough as well as kind to me over the years to me over the years More

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Smooth process, liked the fact I could take care of everything at one station. Happy! everything at one station. Happy! More

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Staff was pleasant but did not complete the job I went in for and took much longer than anticipated. I waited three hours for an oil change. for and took much longer than anticipated. I waited three hours for an oil change. More

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Jessica Raymond with Service has solely kept me coming back for years! She genuinely cares and listens to the customer. She goes out of her way to help in anyway possible! Regarding the Dealership as a back for years! She genuinely cares and listens to the customer. She goes out of her way to help in anyway possible! Regarding the Dealership as a whole, I have completed all service work on or before schedule, since buying my Ford truck from previously "Miracle Ford", but now that owners and names have transferred to "Gallatin Ford", my Warranty is no longer accepted in any way, shape, or form. I ultimately now have to buy a truck from the new owners - "Gallatin Ford" to have a Warranty Accepted. This is simply a bad look to the FORD name, something that I actually care about. Three stars provided, due to them keeping Jessica on board. More

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Everyone was great, no complaints, kept me informed while in the service room , Stefanie was very helpful in the service room , Stefanie was very helpful More

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Friendly greeting, prompt response, excellent customer service, technician cares about the cleanliness with seat covers and updates on the progress. service, technician cares about the cleanliness with seat covers and updates on the progress. More

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