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Jessica Raymond
Jessica Raymond at Gallatin Ford
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Jessica Raymond

Service Manager

Gallatin Ford

1394 Nashville Pike
Gallatin, TN 37066

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4.7
50 Reviews
4.7

50 Reviews

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50 Reviews of Jessica Raymond

November 20, 2024

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Employee Rating

Service writer was good. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure. More

by Mule1976
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue

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Nov 21, 2024

Gallatin Ford responded

Thank you for sharing your feedback about Gallatin Ford. We're glad to hear that the maintenance package has been convenient, but we apologize for the oversight with tire pressure during rotation. We'll address this with our team to ensure it doesn't happen again in the future!

November 18, 2024

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Stephanie. was great to work with and took great care of my vehicle. She was very helpful getting information that I needed to know. I highly recommend her to he More

by dscruggs702
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue , Stephanie.

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Nov 19, 2024

Gallatin Ford responded

Thank you for the positive feedback! We're delighted to hear that Stephanie provided excellent service and took great care of your vehicle at Gallatin Ford. We look forward to assisting you with any future repairs!

November 17, 2024

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Service great Jessica and Noah excellent price was explained and completed in timely manner need to have return visit for taillight lens problem under warranty More

by gibsonxj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department Noah

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Nov 19, 2024

Gallatin Ford responded

James, we're glad to hear that Jessica and Noah provided excellent service during your visit at Gallatin Ford. We appreciate your patience regarding the taillight lens issue and look forward to assisting you with it soon!

November 10, 2024

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Since dealership has changed hands, have limited experience with them, unable to have a true opinion yet. More

by dfitz53
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue

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Nov 11, 2024

Gallatin Ford responded

Thank you for sharing your thoughts with us. We hope to earn your trust and provide a positive experience at Gallatin Ford as we continue to grow under new management. Please feel free to reach out if there's anything specific you'd like assistance with!

November 10, 2024

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It's been great experience everytime I've gone to dealership. Everyone has been pleasantly willing to help. Lots of smiles. More

by Queencrownv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue , JB

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Nov 11, 2024

Gallatin Ford responded

We're delighted to hear that each visit has been a positive experience at Gallatin Ford! Our team is always here with smiles and ready to assist. Thanks for the kind words!

November 10, 2024

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They are great at what they do made me feel very welcome and got me in and out More

by Julielee1962
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Recommend Dealer
Yes
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Nov 11, 2024

Gallatin Ford responded

This is what we strive for! Thank you for the 5-star review of Gallatin Ford, Julie!

November 08, 2024

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Very polite and was very informative. Very good service and service time was fast and accurate More

by debpirtle
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue

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Nov 11, 2024

Gallatin Ford responded

We really appreciate your feedback! Thank you for choosing Gallatin Ford.

November 07, 2024

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Price for oil change. And tire rotation to high.will not be back for that. More

by richardbaskette
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Pardue

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Nov 07, 2024

Gallatin Ford responded

Richard, we're sorry to hear you felt our pricing was too high. It's our goal to keep our rates both fair and reflective of service quality, and we'd be happy to answer any specific questions you have. Please feel free to reach out anytime. Thank you, Jessica Raymond - Service Manager - 615-452-5267 ext 2144

November 05, 2024

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I just wanted to say that Stephanie was a really good employee she was courteous and kind informative. More

by judygrizzle44
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Recommend Dealer
Yes
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Nov 06, 2024

Gallatin Ford responded

Judy, we're delighted to hear that Stephanie provided you with such courteous and informative service at Gallatin Ford. Thank you for sharing your experience!

November 03, 2024

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Jessica was very polite and pleasant. I had an appointment for 9:15 a.m. for my oil change, and she greeted me promptly. She recommended a tire rotation as well, which I agreed. She wa More

by Debbby H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Gallatin Ford responded

Thank you for sharing your experience and recognizing Jessica's efforts. We apologize for the longer-than-expected wait time during your appointment; we understand how it can impact a busy schedule. If there's anything further you'd like to discuss or if we can assist in any way, please feel free to reach out. Thank you, Jessica Raymond - Service Manager - 615-452-5267 ext 2144

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