Jessica Phillips | Page 13

Employees were very helpful and willing to look into ways to make the experience better. Gave offers but wasn’t too pushy. to make the experience better. Gave offers but wasn’t too pushy. More

by RANDYTURINSKE Verified Customer Verified Customer

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I never have to wait to get checked in when Im at Heiser for service. Everyone is helpful and professional. for service. Everyone is helpful and professional. More

by TMSCHIEDEMEYER Verified Customer Verified Customer

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The Heiser Toyota team was great to work with. They made sure to meet all my needs. They made sure to meet all my needs. More

by AKUBASIA Verified Customer Verified Customer

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Our sales and finance people were great! However, the car was poorly prepped for delivery. Customer service after the purchase was very disappointing. I bought a car with the cold weather p However, the car was poorly prepped for delivery. Customer service after the purchase was very disappointing. I bought a car with the cold weather package, yet it did not come with the stated all-weather mats; we were told we had to buy those ourselves. The car was supposedly cleaned before we took it off the lot, yet when we removed the paper mats from the floor, there were dirt and crumbs under them, like it had not been vacuumed; the console was sticky and the gas tank was near empty when we left the lot. When we got home we found that the shocks on the hood were bad so the hood would not stay up (not sure how they were able to change the oil). This required us to take it in for maintenance immediately after purchase. Yes, this was a used car, however an expensive one, with only 19k miles on it. There was damage to the front grille that was not reported to us and the GM refused to compromise with us on the cost of replacement. After expressing my dissatisfaction regarding the post purchase customer service, I never received a reply from the manager. Not a great representation for a Toyota dealer! More

by NSHADY Verified Customer Verified Customer

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From the time I purchased my tacoma to the time warranty work was performed. Heiser Toyota has treated me AMAZING . Thank You Duane Jarchow work was performed. Heiser Toyota has treated me AMAZING . Thank You Duane Jarchow More

by OMDOCOM Verified Customer Verified Customer

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They were able to get the exact car we wanted in this difficult time of purchasing a new car difficult time of purchasing a new car More

by Gwilger Verified Customer Verified Customer

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Stop in just to look, and ended up leaving with purchasing a new Toyota Tundra purchasing a new Toyota Tundra More

by Milwjessie Verified Customer Verified Customer

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Rodger and Heiser are a great dealership to work with. I have been buying cars at Heiser for 14 years and will continue. We recently lost a vehicle and Heiser Toyota and Rodger were very accommodating i I have been buying cars at Heiser for 14 years and will continue. We recently lost a vehicle and Heiser Toyota and Rodger were very accommodating in helping to replace the vehicle and were willing to wait while the insurance company processed the claim. Heiser Toyota and Rodger will always be my go to store for new Toyotas. More

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They have excellent customer service. The professionalism they show is unmatched!They treat you like family. The professionalism they show is unmatched!They treat you like family. More

by Mr.D Verified Customer Verified Customer

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Always a pleasure to do business with. Great hours and free car wash. You can’t go wrong Great hours and free car wash. You can’t go wrong More

by 1320CLOUT Verified Customer Verified Customer

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