Jessica Petrane

We received personal treatment and the buying process was smooth and easy. Pricing was fair and vehicle choices were sufficient. smooth and easy. Pricing was fair and vehicle choices were sufficient. More

by CHARLES.CORSILLO Verified Customer Verified Customer

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Greatest dealership for sales and service. Smooth sales transaction with no xx. And they have the service department to back it up. Smooth sales transaction with no xx. And they have the service department to back it up. More

by JULIE Verified Customer Verified Customer

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Fantastic customer service as reasonable prices. I met a guy that came all the way down from New York state so that says something I met a guy that came all the way down from New York state so that says something More

by rucheng10 Verified Customer Verified Customer

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Really terrific. They delivered as promised and serviced me quickly All my service Will be done by the dealership They delivered as promised and serviced me quickly All my service Will be done by the dealership More

by barryandemilywiener Verified Customer Verified Customer

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Very responsive and car was delivered back to me on time. Also a loaner car was available Also a loaner car was available More

by PEGGYJAKACKI Verified Customer Verified Customer

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Everything was awesome as usual. Jonathan Batt is the best. He always makes things easy. Jonathan Batt is the best. He always makes things easy. More

by TIM.SHORTALL Verified Customer Verified Customer

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Service agent was able to fit my repair in with only 1 hr advance notice. They completed the service in 2 hrs from my arrival. advance notice. They completed the service in 2 hrs from my arrival. More

by JAY.REESE44 Verified Customer Verified Customer

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Jessica answered all of my questions and returned my calls promptly. She even found a coupon which helped a little with the price of the service. The mobile service was great and interesting to watch. B calls promptly. She even found a coupon which helped a little with the price of the service. The mobile service was great and interesting to watch. By them coming to my home eliminated the time that would have been wasted traveling and sitting waiting for my car to be serviced. Would definitely use this option again. More

by BLESSED59 Verified Customer Verified Customer

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Sales is good service is not. My car is just a month old and been in shop almost 1 week. Initially called service no one ever called back. Went into deal service department even t My car is just a month old and been in shop almost 1 week. Initially called service no one ever called back. Went into deal service department even though they are supposed to pick up my car since they never called me back I went into deal service without appointment. They kept my car gave me a loaner that was someone’s daily car with hardly no gas. Engine light on they said if not flashing don’t worry about it. Who wants a new car with check engine light on. I asked for them to bring my car but again no response so I have to go in again More

by kimgraci Verified Customer Verified Customer

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I was disappointed by their unwavering assistance that if I did not arrive by 6 PM exactly I would have to return the next day. This was stated emphatically, even though they were aware that I was coming fro I did not arrive by 6 PM exactly I would have to return the next day. This was stated emphatically, even though they were aware that I was coming from over 100 miles away in very heavy traffic I would never recommend Mercedes-Benz of Alexandria for any reason to anyone. More

by GOLFGIRL08057@yahoo.com Verified Customer Verified Customer

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