Jessica Parker
Jessica Parker at Taylor Chrysler Dodge Jeep Ram
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Jessica Parker

Sales Consultant

Taylor Chrysler Dodge Jeep Ram

1497 North State Route 50
Bourbonnais, IL 60914

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5.0
187 Reviews

Hello there, I have had the pleasure of being a part of the Taylor family since 2015 and had the opportunity to move into sales. Coming from the internet department I look forward to working with customers personally and having the chance to earn your business! Thank you for taking a moment to check out my customer's previous experiences here on DealerRater, you will find that we are here to make buying a vehicle simple and enjoyable. Hope to have the pleasure of working with you, feel free to contact me or any of our amazing sales team!

Dealership Experience

9 yrs, 5 mos

Industry Experience

9 yrs, 5 mos

5.0

187 Reviews

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187 Reviews of Jessica Parker

November 14, 2024

Dealership Rating
Employee Rating

I'm VERY UPSET. ..at MYSELF!! I didn't "test drive" the "pre-driven/used" car ('04 Lincoln with 75K miles) I purchased a few months ago. I'm UPSET that when I drove More

by rickhanold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Clark, Dylan Miller

Nov 14, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, and we’re sorry to hear that you’ve been feeling this way about your purchase. At Taylor, we strive to ensure every customer feels valued and supported, even after the sale. We understand your concerns, and please know that upper management will be reaching out to discuss a solution that addresses your needs and concerns. We appreciate your feedback, and we're committed to making things right.

November 01, 2024

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It was a great experience buying a car from Taylor CDJR. The overall experience was the best I’ve had buying a new car. It was the fastest and most upfront With Options and flexibility To get the deal done. More

by Billj9313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience at Taylor Chrysler Dodge Jeep Ram here in Bourbonnais, Illinois. It’s wonderful to know that Jessica and Brandon were able to provide you with a smooth and transparent buying process, answering all your questions and helping with your trade-in. We're glad Cody could clarify the financing details, and that Tori helped set up your app to make everything easy. We’re grateful for your high recommendation and are excited to continue being your trusted choice for both new and used vehicles. Enjoy your new car, and thank you for choosing Taylor CDJR!

October 08, 2024

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Dealer worked within my budget and got the hybrid van I was looking for. Love the Pacificia! More

by Jim K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review! We're thrilled that we could help you find the Chrysler Pacifica Hybrid that fits your budget and needs. It's a great choice for both efficiency and comfort, and we're glad to hear you're loving it! If you have any questions down the road or need anything else, don’t hesitate to reach out. Welcome to the Taylor Chrysler Dodge Jeep Ram family—we’re always here to help!

August 15, 2024

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Good follow up and genuine service. The folks were very nice and attentive to my needs and concerns More

by nbellajr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Courtney, Joe Clark

Aug 15, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your positive feedback! We're thrilled to hear that you experienced good follow-up and genuine service during your visit to Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. Our team always strives to be attentive to our customers' needs and concerns, and it's wonderful to know that we met your expectations. If you ever need anything else or have any further questions, please don’t hesitate to reach out. We look forward to serving you again!

July 30, 2024

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Jessica was a wonderful, cheerful sales person I have ever met. Even though I was delayed responding back to her texts she responded in a very short time. She was very patient with my wife and I. We were More

by sherrynjohn02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Posthumus

Aug 01, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your positive experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. We are thrilled to hear that Jessica provided you with exceptional service and was able to assist you promptly and patiently throughout the process. It's wonderful that she had both vehicles ready for your test drive upon your arrival. We pride ourselves on delivering excellent customer service, and we're glad Jessica was able to make your visit enjoyable. We look forward to serving you and your wife again in the future. Thank you for choosing Taylor Chrysler Dodge Jeep Ram for your automotive needs!

July 29, 2024

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This was a very smooth transaction for an out of state buyer. Thank You all. More

by schwalm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Clark , Noah Posthumus

Jul 29, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We're thrilled to hear that your out-of-state transaction went smoothly. Our team is dedicated to providing a seamless car-buying process, no matter where our customers are located. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

July 24, 2024

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Employee Rating

This dealership is the best one i’ve ever been been too. They are very polite and helpful with their customers. More

by kalyse.speed
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Joe Clark , Noah Posthumus

Jul 25, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. Our team takes pride in providing polite and helpful service to all our customers. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future!

July 18, 2024

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Taylor Dodge of Bourbonnais was outstanding! We enjoyed the hometown feel in a professional atmosphere! Jessica Parker is truly wonderful, I loved my interaction with her. Reggie, is super nic More

by tdiedrich53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Courtney , REGGIE

Jul 19, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your glowing review and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais! We're thrilled to hear that your experience with our dealership was outstanding. We're delighted that Jessica Parker, our sales consultant, provided you with attentive and friendly service. Jessica always strives to create a comfortable and professional atmosphere for our customers. We're also pleased that Reggie ensured to keep the paint impeccable. Our finance director, Craig Courtney, is dedicated to clearly explaining all options to make the purchasing process smooth and stress-free. Your high recommendation of our team means a lot to us. At Taylor Chrysler Dodge Jeep Ram, we pride ourselves on delivering excellent customer service, and it’s wonderful to know that we met your expectations. We look forward to assisting you with your future vehicle needs!

July 17, 2024

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Employee Rating

Jessica was a great sales rep. Gave me the truth when asked questions about my purchase. More

by mgund76
Recommend Dealer
Yes
Jul 18, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We're thrilled to hear that Jessica provided you with honest and helpful information about your purchase. We pride ourselves on delivering exceptional customer service, and it's great to know that Jessica met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle, and thank you for being a valued customer!

July 04, 2024

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Employee Rating

Overall I think the dealership deserves an B+ for their service. My only criticism is the amount of time spent there, and the fact that they were out of danishes. :( More

by Dwalker166
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Courtney, Joe Clark

Jul 05, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. We're pleased to hear that you found our service deserving of a B+ rating. Your feedback is invaluable in helping us improve our customer service. We apologize for the wait time you experienced during your visit. We understand how important your time is, and we're actively working on streamlining our processes to ensure a more efficient experience for our customers. Additionally, we regret that our refreshment selection did not meet your expectations. We strive to provide a welcoming environment, and we'll take your comments into consideration for future improvements. We appreciate your honest feedback and hope to have the opportunity to serve you even better in the future. If you have any further suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing Taylor Chrysler Dodge Jeep Ram. We look forward to serving you again soon!

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