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Jessica Mannon

Overview Reviews (75) Inventory (137)

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Jessica Mannon

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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4.9

75 Reviews

Overview Reviews (75) Inventory (137)

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English

4.9

75 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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75 Reviews of Jessica Mannon

July 25, 2025

Dealership Rating

Employee Rating

The dealership took care of my issue and has always in the past. Very friendly and courteous. Excellent customer service in the service department. I enjoy doing business with this business in Luceda the past. Very friendly and courteous. Excellent customer service in the service department. I enjoy doing business with this business in Lucedale! More

by mcgarityr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott, Kenda Henderson

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July 22, 2025

Dealership Rating

Employee Rating

Everything went good. Jessica is very polite and knowledgeable. She made the process go smoothly Jessica is very polite and knowledgeable. She made the process go smoothly More

by jjcv12361

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad everything went smoothly and that Jessica took great care of you! Her professionalism and knowledge make all the difference. Thanks for your kind words!

July 21, 2025

Dealership Rating

Employee Rating

Issue resolved with schedule and timing Dealer making things right. No issue with service manager. things right. No issue with service manager. More

by p_turek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about the delay during your scheduled appointment—that’s not the efficient service we aim to provide. We understand the value of your time and appreciate you bringing this to our attention. If you’d be willing to speak further about your experience, please contact our GM Phillip Pogue on his cell, at 601-620-0266. We would appreciate the opportunity to make things right.

July 11, 2025

Dealership Rating

Employee Rating

Always friendly and informative about the work being done on my car. Very satisfied with everyone… on my car. Very satisfied with everyone… More

by Marline McLeod

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott, Kenda Henderson

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Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you, Marline! We're so glad to hear that you consistently receive friendly and informative service. Your satisfaction means a lot to us, and we appreciate your continued support!

July 11, 2025

Dealership Rating

Employee Rating

Always friendly and informative about the work being done on my car. Very satisfied with everyone… on my car. Very satisfied with everyone… More

by Marline McLeod

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott, Kenda Henderson

Report | Print

Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you’re always met with friendly, informative service! It’s great to know you’re satisfied with the team—we appreciate your continued trust.

July 02, 2025

Dealership Rating

Employee Rating

Great selection, wonderful people. I’ve bought three trucks from them and they have always been helpful I’ve bought three trucks from them and they have always been helpful More

by jamesstanley1963

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott, Kenda Henderson, Latisha Goff

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Jul 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued business and are glad to hear our team has been helpful every time. Thanks for trusting us with your truck purchases—it means a lot!

July 02, 2025

Dealership Rating

Employee Rating

Awesome staff and service. Friendly, professional and fast! Walt Massey is a wonderful dealership to purchase from and their follow up is exceptional! Friendly, professional and fast! Walt Massey is a wonderful dealership to purchase from and their follow up is exceptional! More

by tdyates1944

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon

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Jul 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re thrilled to hear you had such a positive experience! Our team works hard to provide fast, friendly, and professional service, and we’re glad the follow-up stood out as well. Thank you for the kind words and support!

July 02, 2025

Dealership Rating

Employee Rating

I have done business here fit over 40 years buying new and used cars and service. Great personally in all departments.Thank you and used cars and service. Great personally in all departments.Thank you More

by doncorder

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Moorman, Allison Scott, Kenda Henderson, Kayla Levins, Makailah Churchwell

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Jul 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your loyalty over the past 40 years—it means the world to us! It's wonderful to hear you've had great experiences across all departments. Thank you for being such a valued part of our community!

July 01, 2025

Dealership Rating

Employee Rating

Not pleased with the way they recommend that I let them replace my cabin air filter when I had just changed it about a week before and then they did not put my glove box back in correctly and left a piece replace my cabin air filter when I had just changed it about a week before and then they did not put my glove box back in correctly and left a piece laying on my truck floor. More

by coyote197229

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott

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Jul 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about your experience and appreciate you bringing it to our attention. That’s not the level of service we aim to provide, and we’d like the opportunity to make it right. Please reach out to us directly so we can address this with our team.

June 30, 2025

Dealership Rating

Employee Rating

Always great to customer service and everyone is always helpful.we’ve going to Walt Massey for our service needs . helpful.we’ve going to Walt Massey for our service needs . More

by no24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shemuel McCraney, Allison Scott, Kenda Henderson , Brayden Dixon

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Jul 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued support! It’s great to hear that our team consistently delivers helpful and friendly service. We’re grateful to be your go-to for all your service needs!

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