Jessica Mannon
Jessica Mannon at Walt Massey Chevrolet GMC Lucedale
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Jessica Mannon

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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5.0
51 Reviews

Dealership Experience

3 yrs, 7 mos

Languages Spoken

English English

5.0

51 Reviews

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51 Reviews of Jessica Mannon

May 09, 2025

Dealership Rating
Employee Rating

Great people Very friendly, always helpful in working with you and explaining the problem with vehicle and taking a plan of action. More

by rhholmes
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon

May 13, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re happy to hear you had a great experience with our team! Clear communication and helpful service are what we strive for—thanks for sharing your feedback.

May 08, 2025

Dealership Rating
Employee Rating

Made an 8am appointment for a simple oil change and tire rotation . 3 hours later with my vehicle sitting in a bay and $148.00 invoice I finally get my vehicle and depart. I hear a noise under the hood up More

by coleclint1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we aim to provide. Our General Manager, Phillip Pogue, is actively looking into the situation and would be glad to speak with you directly—please don’t hesitate to call and ask for him so we can make this right.

April 30, 2025

Dealership Rating
Employee Rating

Jessica understands my needs. She is friendly and respectful. She is an asset to the dealership. More

by melissabrockway
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon

May 02, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re lucky to have Jessica on our team, and we’re thrilled to hear she made such a positive impact. Thank you for recognizing her friendly and respectful approach!

April 28, 2025

Dealership Rating
Employee Rating

Great service, they were friendly and helpful. Jeffery was a great salesman and got us everything we wanted. More

by CBaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey McCardle, Allison Scott

Apr 30, 2025

Walt Massey Chevrolet GMC Lucedale responded

Delighted Jeffery and the team provided friendly, helpful service and helped you get exactly what you wanted. Your feedback means a lot, and we look forward to assisting you again down the road.

April 27, 2025

Dealership Rating
Employee Rating

Good dealership. Always treat my right & service my car when I take it in for service. More

by Peggu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Scott, Kenda Henderson

Apr 27, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re happy to hear you always feel valued and that our team keeps your vehicle running smoothly. Looking forward to your next visit!

April 22, 2025

Dealership Rating
Employee Rating

Went in for routine maintenance. Had no qualms or issues, as expected. The service department completed my service and got me in and out quickly. More

by vickie.byrd70
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon

Apr 24, 2025

Walt Massey Chevrolet GMC Lucedale responded

Glad to hear everything went smoothly and you were in and out quickly! We appreciate you trusting our service team for your maintenance needs.

April 19, 2025

Dealership Rating
Employee Rating

We took our Buick in because it was showing theft and trac service warnings. We were told the only issue was low voltage and the battery needed to be replaced and to remove the bedazzle ring because it m More

by jarred.cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 19, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about the continued issues with your vehicle and appreciate you bringing this to our attention. Our GM, Phillip Pogue, is currently looking into the situation and would like the opportunity to speak with you directly about your experience. We want to ensure everything is thoroughly reviewed and addressed properly.

April 18, 2025

Dealership Rating
Employee Rating

Jessica was very knowledgeable and explained everything. She was kind and helpful. The technician done a good job as for as I know. I will be using Walt Massey in the future. More

by sheraka.penton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear that Jessica made such a positive impression and that your service experience went smoothly. We appreciate your trust and look forward to serving you again in the future!

April 17, 2025

Dealership Rating
Employee Rating

Great people to work with! Really seem to care about the customer and his needs! More

by Ronnieo
Recommend Dealer
Yes

Other Employees Tagged: Mitch Greene

Apr 18, 2025

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your kind words! It means a lot to know you felt cared for—our team is always here to put your needs first and make every visit a great one.

April 14, 2025

Dealership Rating
Employee Rating

Awesome facility with state of the art equipment. Service department is amazing and Mrs. Jessica is Awesome to deal with. Always courteous and very helpful with servicing and upcoming services that More

by johnny.baxter
Recommend Dealer
Yes
Apr 18, 2025

Walt Massey Chevrolet GMC Lucedale responded

We love hearing that! Jessica is a true asset to our team, and we’re glad she made your experience a great one. Thanks for the kind words about our facility and service department—we look forward to seeing you again!

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