Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Jessica Mannon

Overview Reviews (67) Inventory (154)

Contact Me

View All Employees

< View All Employees

Jessica Mannon

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

Contact Me

4.9

67 Reviews

Overview Reviews (67) Inventory (154)

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English

4.9

67 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Jessica Mannon

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

67 Reviews of Jessica Mannon

July 01, 2025

Dealership Rating

Employee Rating

Not pleased with the way they recommend that I let them replace my cabin air filter when I had just changed it about a week before and then they did not put my glove box back in correctly and left a piece replace my cabin air filter when I had just changed it about a week before and then they did not put my glove box back in correctly and left a piece laying on my truck floor. More

by coyote197229

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott

Report | Print

Jul 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about your experience and appreciate you bringing it to our attention. That’s not the level of service we aim to provide, and we’d like the opportunity to make it right. Please reach out to us directly so we can address this with our team.

June 30, 2025

Dealership Rating

Employee Rating

Always great to customer service and everyone is always helpful.we’ve going to Walt Massey for our service needs . helpful.we’ve going to Walt Massey for our service needs . More

by no24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shemuel McCraney, Allison Scott, Kenda Henderson , Brayden Dixon

Report | Print

Jul 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued support! It’s great to hear that our team consistently delivers helpful and friendly service. We’re grateful to be your go-to for all your service needs!

June 23, 2025

Dealership Rating

Employee Rating

Great atmosphere and quick service and done correctly. Will definitely be back and will recommend. Will definitely be back and will recommend. More

by daleboshouse

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott, Kenda Henderson , Jeremy and makila

Report | Print

Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad you enjoyed the atmosphere and received quick, quality service! We appreciate your recommendation and look forward to seeing you again!

June 23, 2025

Dealership Rating

Employee Rating

Kenda makes having my truck serviced easy. She keeps me updated on all my stuff. She keeps me updated on all my stuff. More

by accb28

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

Report | Print

Jun 24, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re thrilled to hear Kenda takes such great care of you and keeps everything running smoothly! Making service easy and keeping you informed is exactly what we aim for. Thanks for the great feedback!

June 18, 2025

Dealership Rating

Employee Rating

Thank you for a quick oil change and tire rotation! I bring my van in to keep it maintained as I drive it 3,000 miles a month. I bring my van in to keep it maintained as I drive it 3,000 miles a month. More

by GVR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott, Kenda Henderson , Noah Hawley

Report | Print

Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad we could get you in and out quickly! Keeping your van running smoothly is important, especially with that kind of mileage. We appreciate you trusting us with your maintenance!

June 18, 2025

Dealership Rating

Employee Rating

Jessica goes above and beyond for me as a customer. She is truly an asset to Walt Massey automotive She is truly an asset to Walt Massey automotive More

by massey1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for the kind words! Jessica truly is a standout, and we’re lucky to have her on the team. We’re glad she’s made such a positive impact on your experience!

June 12, 2025

Dealership Rating

Employee Rating

Make you believe in stuff that’s not true they try to sugar coat it when you call them out on stuff sugar coat it when you call them out on stuff More

by Meme

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Robbie Lebert, Phillip Pogue

Report | Print

Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for sharing your experience. We’re sorry to hear it didn’t meet your expectations. Our General Manager, Phillip Pogue, would like the opportunity to speak with you directly and help address your concerns. Please don’t hesitate to reach out.

June 12, 2025

Dealership Rating

Employee Rating

Excellent service department making me use at least fifteen words to gonto.the next page. fifteen words to gonto.the next page. More

by lzant

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had an excellent experience with our service department! Your feedback means a lot, and we appreciate you taking the time to share it—even with the word count challenge!

June 09, 2025

Dealership Rating

Employee Rating

I like coming to Walt the people there are very nice and very helpful and I will keep coming back to them very helpful and I will keep coming back to them More

by HONDOSARTIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott, Kenda Henderson

Report | Print

Jun 10, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re grateful for your loyalty and kind words! It’s always a pleasure to have you, and we’re glad our team continues to provide the helpful, friendly service you deserve.

June 09, 2025

Dealership Rating

Employee Rating

AC went out on Friday. They got us in the next day and solved the issue with great service and Outstanding customer service! They got us in the next day and solved the issue with great service and Outstanding customer service! More

by None

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 10, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad we could get you taken care of quickly! Our team works hard to provide outstanding service, and it means a lot to hear your feedback.

Dealership Inventory (154 Vehicles)

2025 Chevrolet Silverado 1500 | new

$57,254

2025 Chevrolet Silverado 1500

new

White exterior

Automatic

Four-wheel Drive

$57,254

View Vehicle Details

View Details

2025 GMC Canyon | new

$45,634

2025 GMC Canyon

new

Gray exterior

Automatic

Four-wheel Drive

$45,634

View Vehicle Details

View Details

2025 GMC Sierra 2500 | new

$75,747

2025 GMC Sierra 2500

new

White exterior

Automatic

Four-wheel Drive

$75,747

View Vehicle Details

View Details

2025 GMC Sierra 1500 | new

$59,174

2025 GMC Sierra 1500

new

Black exterior

Automatic

Four-wheel Drive

$59,174

View Vehicle Details

View Details

2025 GMC Sierra 1500 | new

$57,868

2025 GMC Sierra 1500

new

Black exterior

Automatic

Four-wheel Drive

$57,868

View Vehicle Details

View Details

2025 GMC Canyon | new

$44,435

2025 GMC Canyon

new

White exterior

Automatic

Four-wheel Drive

$44,435

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.