King Windward Nissan

BEST STAFF + CAR DEALERSHIP IN HAWAII! LONG STORY BUT WORTH IT 🤙🏽 My husband and I are both full-time workers and our car had just broken down - we were in desperate need of a car q LONG STORY BUT WORTH IT 🤙🏽 My husband and I are both full-time workers and our car had just broken down - we were in desperate need of a car quick. I saw a detailed and thorough car-ad on FB marketplace and had messaged the person who placed the ad, Thomas Kondo. Thomas was very responsive and worked with us so quickly, submitted our paperwork and really pushed everything through. And in less than 2 hours, we were approved and just needed to come in to sign the final documents. After explaining that our car was down, he even offered to securely email us the documents and would coordinate a shuttle to drop-off the car. But He also recommended to come in for a test drive then sign on-site if we preferred that as well (which we did). Fast forward to the next day, my husband and I got a turo so we could get to the dealership. We had both just finished pulling 10-hour shifts at work, so you could imagine how “tired” we looked. Right when we opened the main entrance door, we were expecting a long wait (because again, we didn’t look like high-class buyers as other dealerships would cater to only) — but we were INSTANTLY greeted with a smile by a tall, Caucasian gentlemen (wish I got his name). He kindly asked a few questions to make sure he’d get us to the right person and gestured us to wait in their cozy lobby area (which was very comfortable, clean and inviting). Not even 5 mins of wait time, Jessica had walked over and greeted us — stating that Thomas had to leave but mentioned that she would take good care of us (but good was an understatement)! Jessica spent the first 10mins getting to know us and treated us like OHANA and not just customers (and was genuine with every word). She got to know what our daily travel looks like and the primary use(s) of our car. She was very explanatory during our test drive and VERY knowledgeable of the car. When we got back from the test drive, we told her our budget and how much we could afford to put down and pay monthly. BOY DID SHE CRUNCH NUMBERS and really helped us save big dollars $$$ from our down payment AND monthly payment. Jessica also gave us snacks and bottled drinks while we waited, printed out the car fax for us, referred us to a tinting professional (because I had inquired if she knew anyone), AND even helped me with car insurance on the spot. JESSICA KONDO is such a blessing who was super patient, helpful, and most of all GENUINELY KIND! ❤️ We were then taken over to Irwin Rodriguez at finance who was very helpful in explaining the paperwork before us. Of course before making a huge purchase like that, we had many questions and he was very patient in answering all of them with such kindness. He was very personable and didn’t rush us like other dealerships have in the past. King Windward Nissan really has an inviting atmosphere and every one of their staff is genuinely helpful, kind, and they really live up to their motto - “We’re lifetime friends.” Definitely will recommend them for anyone looking for new & lightly, pre-owned cars. They also have a principle that “They don’t sell salvaged cars,” which is a high-standard in itself!!! MAHALO KING WINDWARD NISSAN FOR BEING SUCH AN AMBASSADOR OF ALOHA!!! ❤️ More

My 3nd car. . it's a great family of folks. The service department is great. Fantastic place to buy a car . Mahalo 🤙🏿 . it's a great family of folks. The service department is great. Fantastic place to buy a car . Mahalo 🤙🏿 More

The staff were very friendly and personable. I told them the make and model of the vehicle I was looking for, and they stayed right on task. They were not pushy. The process and paperwork was re I told them the make and model of the vehicle I was looking for, and they stayed right on task. They were not pushy. The process and paperwork was relatively fast and simple. They responded to all my questions and concerns. I would recommend them to anyone interested in buying a new car. More

Got me in and out with a fresh electric vehicle. They are an amazing team! They are an amazing team! More

All staff members were friendly and helpful. No pressure—all support, no pressure buying experience! No pressure—all support, no pressure buying experience! More

Great service and great staff also very professional. Welcoming you as soon as you enter their facility.Very happy with our sales representative. He was very courteous and helpful and answered all our qu Welcoming you as soon as you enter their facility.Very happy with our sales representative. He was very courteous and helpful and answered all our questions. awesome experience. More

Although it's far from where I live it was ok and I appreciate the help I got while in my car. appreciate the help I got while in my car. More

Our salesperson was excellent, patient and attentive to our needs. She was a true professional our needs. She was a true professional More

Went to two places before and didn’t get good vibes, everyone at King Windward Nissan I got good vibes, it wasn’t the price, although I felt like I got a good price, but I felt like I could trust them! everyone at King Windward Nissan I got good vibes, it wasn’t the price, although I felt like I got a good price, but I felt like I could trust them! More