Jessica Hermida
Jessica Hermida at Smythe Volvo

Jessica Hermida

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

Contact Me
4.9
45 Reviews

Dealership Experience

1 yr

Industry Experience

5 yrs, 1 mo

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

45 Reviews

Write a Review

45 Reviews of Jessica Hermida

July 02, 2025

Dealership Rating
Employee Rating

Second to none. This is the staple of Volvo dealerships if not dealerships in general. Jess, Mark and the entire team are fantastic. If not for them I would not b More

by ej2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Smythe Volvo responded

Thank you from all of us at Smythe Volvo. It's wonderful to hear that our team excelled in providing a satisfying experience.

July 01, 2025

Dealership Rating
Employee Rating

Jessica and Casey went above and beyond to fix the issue with my car. Great dervice More

by rjr3007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey

Jul 01, 2025

Smythe Volvo responded

Thanks for sharing your experience with Smythe Volvo. We're glad our team was able to assist you.

June 20, 2025

Dealership Rating
Employee Rating

Very professional, pleasant and efficient from the initial phone call thru completion of the job at hand—an experience we should always expect More

by Mkxstork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Smythe Volvo responded

Thank you for choosing Smythe Volvo. We're glad to hear about your experience with our team.

June 19, 2025

Dealership Rating
Employee Rating

The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More

by Collinmwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Smythe Volvo responded

Thank you for your kind words about Smythe Volvo. We appreciate your recognition of our team's professionalism and high standards.

June 16, 2025

Dealership Rating
Employee Rating

Had my car in service. Jessica was GREAT!!! Made the whole process easy. Was even able to break the news of needing more service than I expected acceptable! Was able to te More

by douglas.bradley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Smythe Volvo responded

We're pleased you had a seamless experience with our service team and enjoyed the video inspection feature. Your positive feedback is much appreciated, thank you for recommending Smythe Volvo. Wishing you smooth driving ahead.

May 05, 2025

Dealership Rating
Employee Rating

Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More

by Nicole Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

May 05, 2025

Smythe Volvo responded

We're pleased to hear about your positive experience with our team. If you need anything more, we're here to assist at Smythe Volvo.

April 12, 2025

Dealership Rating
Employee Rating

Jessica was extremely helpful in solving the issue with my car and in a quick manner. More

by Wave5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2025

Smythe Volvo responded

Thank you for your feedback. We're glad our team could assist with your car at Smythe Volvo. Enjoy!

April 08, 2025

Dealership Rating
Employee Rating

Sales and Service here is excellent. Everything was explained to me thoroughly and I was kept up to date on status. More

by Satisfied Volvo Cust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryant Bustamante , Santiago Piriz (Finance)

Apr 08, 2025

Smythe Volvo responded

Thank you for choosing Smythe Volvo Cars. We appreciate your kind words and are happy everything was explained thoroughly. Wishing you a great day ahead!

March 28, 2025

Dealership Rating
Employee Rating

Quick and efficient service. Jessica was pleasant and helpful. And I even got to see Kevin. 🙌🏼 Thanks everyone. More

by jddonnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan

Apr 02, 2025

Smythe Volvo responded

Quick and efficient is how you want your service experience to be. Jessica is great at delivering this kind of service. Thank you for taking the time to share your experience of our service department.

February 28, 2025

Dealership Rating
Employee Rating

Jessica at Smythe was so welcoming, amazing, and ensured I knew exactly what was going on with my vehicle. Highly recommended! More

by jaimerbanach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Smythe Volvo responded

Jessica is a true professional and a strong member of our service team. Thank you for sharing your experience and thank you for your business.

1
...

Dealership Inventory (457 Vehicles)

new 2026 Volvo XC60 car, priced at $56,345
2026 Volvo XC60
new
Grey exterior
Automatic
All-wheel Drive
used 2011 Chevrolet Equinox car, priced at $7,500
2011 Chevrolet Equinox
used
Summit White exterior
Automatic
All-wheel Drive
new 2025 Volvo XC60 Plug-In Hybrid car, priced at $66,260
2025 Volvo XC60 Plug-In Hybrid
new
Denim Blue exterior
Automatic
All-wheel Drive
used 2018 Volvo V90 Cross Country car, priced at $26,112
2018 Volvo V90 Cross Country
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Volvo XC60 car, priced at $55,360
2025 Volvo XC60
new
Denim Blue exterior
Automatic
All-wheel Drive
used 2022 Mazda Mazda3 car, priced at $20,600
2022 Mazda Mazda3
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive