Jessica Hermida
Jessica Hermida at Smythe Volvo

Jessica Hermida

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

Contact Me
4.9
41 Reviews

Dealership Experience

10 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

41 Reviews

Write a Review

41 Reviews of Jessica Hermida

May 05, 2025

Dealership Rating
Employee Rating

Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More

by Nicole Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

May 05, 2025

Smythe Volvo responded

We're pleased to hear about your positive experience with our team. If you need anything more, we're here to assist at Smythe Volvo.

April 12, 2025

Dealership Rating
Employee Rating

Jessica was extremely helpful in solving the issue with my car and in a quick manner. More

by Wave5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 13, 2025

Smythe Volvo responded

Thank you for your feedback. We're glad our team could assist with your car at Smythe Volvo. Enjoy!

April 08, 2025

Dealership Rating
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Sales and Service here is excellent. Everything was explained to me thoroughly and I was kept up to date on status. More

by Satisfied Volvo Cust
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bryant Bustamante , Santiago Piriz (Finance)

Apr 08, 2025

Smythe Volvo responded

Thank you for choosing Smythe Volvo Cars. We appreciate your kind words and are happy everything was explained thoroughly. Wishing you a great day ahead!

March 28, 2025

Dealership Rating
Employee Rating

Quick and efficient service. Jessica was pleasant and helpful. And I even got to see Kevin. 🙌🏼 Thanks everyone. More

by jddonnelly
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan

Apr 02, 2025

Smythe Volvo responded

Quick and efficient is how you want your service experience to be. Jessica is great at delivering this kind of service. Thank you for taking the time to share your experience of our service department.

February 28, 2025

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Jessica at Smythe was so welcoming, amazing, and ensured I knew exactly what was going on with my vehicle. Highly recommended! More

by jaimerbanach
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 28, 2025

Smythe Volvo responded

Jessica is a true professional and a strong member of our service team. Thank you for sharing your experience and thank you for your business.

February 17, 2025

Dealership Rating
Employee Rating

Jessica helped me with my first service experience at Smythe Volvo. She is personable and I especially liked her honest advice. Reflects well on the dealership and service experience. I’d definitely come More

by Rohan S
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Smythe Volvo responded

Thank you for these kind words and for your recommendation. Jessica is a strong member of our service team and a great person. We appreciate your business.

February 06, 2025

Dealership Rating
Employee Rating

I understand this is a new car and David was very patient and worked hard to answer all of my questions More

by cttrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Riecker, David Mensah , Ryan

Feb 17, 2025

Smythe Volvo responded

It is important to us that all of our customers leave our business comfortable with all of the features on their new car. David does a fantastic job at making this happen. Thank you for this wonderful review.

January 24, 2025

Dealership Rating
Employee Rating

Been going to Smythe Volvo for years. Great service and honest deals. Will keep coming back. More

by chris
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Smythe Volvo responded

Thank you for your years of loyalty and for this 5 start review. We appreciate your business.

January 22, 2025

Dealership Rating
Employee Rating

Jessica Hermida was great to interact with. She attentively listened and answered my questions. The best thing about the service was that service center accomodated to service my car at a mu More

by Lula1881
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

This is great news. Your experience is one we try to provide to all of our customers in the service department. Thank you for taking the time to share these kind words.

January 22, 2025

Dealership Rating
Employee Rating

Friendly, professional, informed and on-point Jessica at Smythe Volvo was amazing at expediting my blown tire replacement, A+ service on my only vehicle! THANK YOU 🙏🏻 🫶🏻 More

by Marcin Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

It is our pleasure, and thank you. Jessica is very professional and does a great job in our service department. We are glad to see that you’re back on the road.

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