Jessica Hermida
Jessica Hermida at Smythe Volvo
Refer Me

Jessica Hermida

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

Contact Me
4.9
37 Reviews

Dealership Experience

8 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

37 Reviews

Write a Review

37 Reviews of Jessica Hermida

February 28, 2025

Dealership Rating
Employee Rating

Jessica at Smythe was so welcoming, amazing, and ensured I knew exactly what was going on with my vehicle. Highly recommended! More

by jaimerbanach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Smythe Volvo responded

Jessica is a true professional and a strong member of our service team. Thank you for sharing your experience and thank you for your business.

February 17, 2025

Dealership Rating
Employee Rating

Jessica helped me with my first service experience at Smythe Volvo. She is personable and I especially liked her honest advice. Reflects well on the dealership and service experience. I’d definitely come More

by Rohan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Smythe Volvo responded

Thank you for these kind words and for your recommendation. Jessica is a strong member of our service team and a great person. We appreciate your business.

February 06, 2025

Dealership Rating
Employee Rating

I understand this is a new car and David was very patient and worked hard to answer all of my questions More

by cttrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Riecker, David Mensah , Ryan

Feb 17, 2025

Smythe Volvo responded

It is important to us that all of our customers leave our business comfortable with all of the features on their new car. David does a fantastic job at making this happen. Thank you for this wonderful review.

January 24, 2025

Dealership Rating
Employee Rating

Been going to Smythe Volvo for years. Great service and honest deals. Will keep coming back. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Smythe Volvo responded

Thank you for your years of loyalty and for this 5 start review. We appreciate your business.

January 22, 2025

Dealership Rating
Employee Rating

Friendly, professional, informed and on-point Jessica at Smythe Volvo was amazing at expediting my blown tire replacement, A+ service on my only vehicle! THANK YOU 🙏🏻 🫶🏻 More

by Marcin Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

It is our pleasure, and thank you. Jessica is very professional and does a great job in our service department. We are glad to see that you’re back on the road.

January 22, 2025

Dealership Rating
Employee Rating

Jessica Hermida was great to interact with. She attentively listened and answered my questions. The best thing about the service was that service center accomodated to service my car at a mu More

by Lula1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

This is great news. Your experience is one we try to provide to all of our customers in the service department. Thank you for taking the time to share these kind words.

January 16, 2025

Dealership Rating
Employee Rating

Friendly professional service. ...with a smile! Took car in on short notice which is very much appreciated More

by Franklroemer
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

Great review! Thank you for taking the time to share your experience of Jessica and our service department. We appreciate your business.

January 14, 2025

Dealership Rating
Employee Rating

Jessica was super helpful! Walked me through the entire process, visited me while waiting to explain proposed actions, and just had a friendly and client service oriented demea More

by Pearlman.lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

Wonderful review! Thank you for taking the time to post this review of Jessica and our service department. We appreciate your business.

January 10, 2025

Dealership Rating
Employee Rating

Jessica and the team at Smythe Volvo are fantastic. Made the service process so easy and smooth. More

by jordan.eshet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

Easy and smooth is what we’re aiming for in service. Jessica does a wonderful job at delivering this type of service. Thank you for choosing Smythe Volvo.

January 10, 2025

Dealership Rating
Employee Rating

Jessica was very professional and really helpful. I really appreciate her support in solving my service issue. More

by Vaao34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

If you read through Jessica’s reviews, you will see many other customers feel the same as you do. Jessica is professional and helpful and thank you for pointing that out. We appreciate your business.

1
...

Dealership Inventory (454 Vehicles)

new 2024 Volvo S90 car, priced at $59,395
2024 Volvo S90
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
used 2022 Volvo S90 car, priced at $40,495
2022 Volvo S90
used
Crystal White exterior
Automatic
All-wheel Drive
new 2024 Volvo S90 car, priced at $59,395
2024 Volvo S90
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
used 2016 Lexus IS 300 car, priced at $20,697
2016 Lexus IS 300
used
White exterior
Automatic
All-wheel Drive
used 2022 Volvo XC60 car, priced at $33,820
2022 Volvo XC60
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
new 2025 Volvo XC90 Plug-In Hybrid car, priced at $78,805
2025 Volvo XC90 Plug-In Hybrid
new
Crystal White Pearl exterior
Automatic
All-wheel Drive