Jessica Hermida
Jessica Hermida at Smythe Volvo
Refer Me

Jessica Hermida

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

Contact Me
4.7
14 Reviews

Dealership Experience

5 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.7

14 Reviews

Write a Review

14 Reviews of Jessica Hermida

December 19, 2024

Dealership Rating
Employee Rating

Jessica was very helpful and polite. Came with a tire problem and was addressed right away. Thanks again. More

by Iva.locorriere
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

December 19, 2024

Dealership Rating
Employee Rating

Jessica did ann awesome job looking after me today and team overall was very helpful More

by oturnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

December 17, 2024

Dealership Rating
Employee Rating

Jessica was fantastic with great attention to detail and very personable! This dealer is top notch for sales and service More

by Dbivona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Dbivona responded

The reporting and detail given for any issues with vehicle is fantastic along with a video summary! Jessica was an awesome service rep from start to finish as well which makes it much more pleasant when having to wait for a vehicle to be serviced.

December 17, 2024

Dealership Rating
Employee Rating

Jessica was excellent in evaluating my unique tire problem She researched the problem offered solutions and quickly executed the plan. It is clear how others at Volvo respected her and her leadership More

by Artmatuschat@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 06, 2024

Dealership Rating
Employee Rating

The level of professionalism David showed me was great! ! I really appreciate the customer care given to me. More

by joshuasekamwa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo responded

This is a great five star review. Thank you for taking your time out of your day to share your experience with our sales team.

December 06, 2024

Dealership Rating
Employee Rating

Everyone is always friendly and responsive to customer needs/requests. I’m a returning customer. More

by MB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo responded

Thank you for the five star review. Those are probably the two best traits of a good service advisor, being friendly and responsive. We appreciate your business.

December 06, 2024

Dealership Rating
Employee Rating

Excellent service, kind, and courteous customer service. Jessica Hermida was the best she had me in and out with pleasure! More

by lynnepeters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo responded

Jessica provides excellent service with a smile. She is a valued member of our team. Thank you for taking the time to post these Kind words. We appreciate your business.

December 05, 2024

Dealership Rating
Employee Rating

My experience was exceptional! David was patient and thorough in explaining all of the features of my new Volvo. I keep forgetting the name of the woman that helped with my fl More

by jennifer.grimsich
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mensah

Dec 09, 2024

Smythe Volvo responded

Thank you for taking the time to post this five star review. We hope you have many safe and happy miles in your new car. We appreciate your business.

December 03, 2024

Dealership Rating
Employee Rating

Easy, smooth process. I received timely help, and had a pleasant waiting experience. My issue was fixed. More

by nschwartz_4
Workmanship
Service Time
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo responded

Easy and smooth is what everybody wants when they bring their car in for service. Jessica does an excellent job in delivering that experience. Thank you for posting this great review.

December 02, 2024

Dealership Rating
Employee Rating

There are no words to describe how fabulous Jessica was! Her customer service, friendliness, and attention to detail were truly amazing. She made the entire process of getting a new tire seamless and went a More

by Dana.Zack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo responded

Jessica is an awesome person and a strong member of our Service team. It is rewarding for all of us to read a review like this. Thank you for taking the time to post it.

1

Dealership Inventory (430 Vehicles)

new 2025 Volvo XC90 Plug-In Hybrid car, priced at $85,855
2025 Volvo XC90 Plug-In Hybrid
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
new 2025 Volvo XC40 car, priced at $46,015
2025 Volvo XC40
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Volvo XC90 car, priced at $66,465
2025 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2025 Volvo XC90 car, priced at $67,265
2025 Volvo XC90
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
new 2025 Volvo XC90 car, priced at $66,465
2025 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2022 Volvo XC60 car, priced at $32,274
2022 Volvo XC60
used
Platinum Grey Metallic exterior
Automatic
All-wheel Drive