Originally from Owego, New York, I’ve been in automotive sales since 2013 and have called Florida home since 2016. Over the years, I’ve learned that buying a vehicle should be exciting—not stressful! My goal is to listen to what each customer truly needs, make the process easy and pressure-free, and provide an experience that keeps my customers, their friends, and their families coming back for years to come. 🚗❤️
Read moreDealership Experience
9 yrs, 9 mos
Industry Experience
13 yrs, 10 mos
Languages Spoken
English
Employee Video
137 Reviews
Write a Review137 Reviews of Jessica Counts
June 19, 2019
Scheduled visit Dealer sent ample notice to schedule routine maintenance. Making an appointment was easy. Service began and was completed in a timely manner. Wai Dealer sent ample notice to schedule routine maintenance. Making an appointment was easy. Service began and was completed in a timely manner. Waiting room was comfortable and clean. Rest room was clean. Service personnel were courteous and friendly. More
Other Employees Tagged: Hector Alba, Britany Grayer, Graham Marshall, Jonathan Martinez
June 15, 2019
stayed informed I have been going to Brandon Honda for 16 years. We have bought 4 cars and have for the most part, had excellent experiences with buying and with ser I have been going to Brandon Honda for 16 years. We have bought 4 cars and have for the most part, had excellent experiences with buying and with servicing. This week my service advisor was Kyle Lampp. I was well over-due for my 100,000 maintenance and on a tight budget. He worked with me to get only the necessities done and recommended what needed to be done as soon as possible when the budget allows. He kept me informed throughout the day either by text or a phone call. When I went to pick up my vehicle, he was very quick in reviewing, getting my cashed out and to my vehicle. I appreciated him going the extra mile throughout this visit. More
Other Employees Tagged: Kyle Lampp, Augustine Cardona , Nasser Salim
June 14, 2019
A Beautiful Experience Hassan was wonderful, as were all the other people involved in our experience. The process was painless and actually quite enjoyable. We will be back. Hassan was wonderful, as were all the other people involved in our experience. The process was painless and actually quite enjoyable. We will be back. More
Other Employees Tagged: Hassan Slim, John Rios
May 10, 2019
Buying a new vehicle Had a great experience in buying a new CRV with Hassan Slim. He went out of his way to show me several vehicles that I would love and be happy with. Had a great experience in buying a new CRV with Hassan Slim. He went out of his way to show me several vehicles that I would love and be happy with. He explained all the festuresfo me tok. He was awesome. More
Other Employees Tagged: Chris Shotwell , Christine Conley, Hassan Slim, Michael but I can't remember his first or last name
March 26, 2019
Tiffany and Jessica have good customer services. The ladies were very helpful and flexible when I changed my choice. They spent time with me to help me decided on the color of my vehicle. The ladies were very helpful and flexible when I changed my choice. They spent time with me to help me decided on the color of my vehicle. More
Other Employees Tagged: Tiffany McLain
March 08, 2019
Excellent Service My sales manager Chris Irvan provided excellent customer service going over and beyond in helping me get into an affordable car, after a terrible acci My sales manager Chris Irvan provided excellent customer service going over and beyond in helping me get into an affordable car, after a terrible accident that totaled my 2015 Honda Accord EX. His kind smile and genuine caring heart helped me throughout the entire process of purchasing a affordable car at a rate for my income level as a retired veteran. Thank you Chris and the Brandon Honda team. I highly recommend this dealership to my family & friends. Ms. Holliday, D More
Other Employees Tagged: Christopher Irvin
March 02, 2019
Service to Purchase I brought my Honda CRv to Brandon for the 10k Service and while I was waiting, I wandered over to look at the new CRv to see what was new. I was app I brought my Honda CRv to Brandon for the 10k Service and while I was waiting, I wandered over to look at the new CRv to see what was new. I was approached by a Salesperson who made me an offer that was too good to refuse. I ended up driving home in my new 2019 CRv! Moral of this story is when you bring your car in for Service stay in the Service area- lol! More
Other Employees Tagged: Chris Shotwell , Travis Baker, Christopher Irvin, John Mazzari, Heather??
February 24, 2019
Excellent experience! I was referred to Jessica at Brandon Honda by my hairdresser. Once I met with Jessica she explained that she was just promoted, well deserved I must a I was referred to Jessica at Brandon Honda by my hairdresser. Once I met with Jessica she explained that she was just promoted, well deserved I must add, and introduced me to my salesman Bill Kirk. Bill not only “listened” to me, my interests in the security features I wanted in my new car, but also my budget. He didn’t try to push me into a car, nor did he even show me a car that would be out of my price range, while all along Jessica checking in with me. I left there extremely satisfied, and in my new car, which I absolutely love! Thank you to all who made my car buying experience as it should be...exciting! I will certainly recommend Brandon Honda, as well as Bill “Captain” to my friends. Thanks again!! More
Other Employees Tagged: Bo Engel, Bill "Captain" Kirk, Ron Wright, Dan
February 13, 2019
Bought my first new 2019 Honda Civic Sport! My experience at this dealership was the absolute best! Harrison Perez was professional and delivered a car I wanted!!! Very pleasant environment and My experience at this dealership was the absolute best! Harrison Perez was professional and delivered a car I wanted!!! Very pleasant environment and I would definitely recommend this dealership!!! 👍 More
Other Employees Tagged: Harrison Perez
February 04, 2019
Trade-In for New Car Actually, I came in to have my 2016 CR-v Serviced and ended purchasing a 2019 Honda CR-v. Chris Irvin was so helpful in making this happen for me. Th Actually, I came in to have my 2016 CR-v Serviced and ended purchasing a 2019 Honda CR-v. Chris Irvin was so helpful in making this happen for me. They gave me a very reasonable trade in value for my 2016, that made my payments affordable. They offered many different ways to select for financing so that it would fit into your budget. Chris was extremely helpful and very keen on my needs. He did everything to make this a pleasant experience. My satisfaction was his paramount concern. More
Other Employees Tagged: Chris Shotwell , Travis Baker, Christopher Irvin, Paul Shuvra
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