Jessica Counts | Page 6

Extremely for the customer, it was refreshing to find a dealer that understands what customer service should be. Jessica and Don made sure that everything was covered. As a previous customer, we love our dealer that understands what customer service should be. Jessica and Don made sure that everything was covered. As a previous customer, we love our Pilot as well as Brandon Dealership. More

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While I couldn't get a vehicle this trip to Brandon, the experience I had with Jessica, the insurance agent and the one manager who spoke to my husband and I was the most positive, up front and honest exper experience I had with Jessica, the insurance agent and the one manager who spoke to my husband and I was the most positive, up front and honest experience we've ever had. I have never had a positive experience at a dealership before, I've always had people lie and tell me they can absolutely do something. Jessica and the manager were up front and let us know the probability of us getting into something with where we were and were okay with us coming back in a few months when we were in a better position. We weren't pressured to buy if we weren't able! We will 10000% be making the trip back out when our situation is better. More

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Jessica extremely informative and extremely personally invested to me as an individual and focused on quality rather than quantity beyond the standard and expected car salesman would normally be. Extremel invested to me as an individual and focused on quality rather than quantity beyond the standard and expected car salesman would normally be. Extremely helpful and forthcoming with answers and helpful information prior to even coming into the dealership in person. She was the only one of over 20 dealerships that personally Contacted me and was not a robot response. Apart from that, very much down to earth outgoing and upbeat personality, most definitely not pushy or pressuring to any Extent. Made the entire process not only simple and not stressful but actually quite pleasant! Very thorough and very dedicated employee. Thanks again Jessica More

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Wonderful experience with everyone from Tyler and Jessica in Sale through the finance team that got me a better rate than I could ever believe. Best experience buying a car ever. in Sale through the finance team that got me a better rate than I could ever believe. Best experience buying a car ever. More

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Just bought my second Honda from Brandon Honda. I recommend Jessica Counts, relationship manager, as your sales agent. If you want honesty, ask for Jessica. recommend Jessica Counts, relationship manager, as your sales agent. If you want honesty, ask for Jessica. More

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Jessica, Brandon Honda , was awesome ! Extremely knowledgeable , professional and helpful. We shopped around and visited Brandon Honda several times, and ended up back with Jessica ! We love our Ho knowledgeable , professional and helpful. We shopped around and visited Brandon Honda several times, and ended up back with Jessica ! We love our Honda Pilot! More

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Jessica was very good in describing everything about the Civic I was hoping to buy. The only thing that stopped the deal was not enough income on my behalf. Civic I was hoping to buy. The only thing that stopped the deal was not enough income on my behalf. More

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Jessica was extremely patient with us and answered every question that we had. She worked to get us the best deal. Excellent employee!!! Great job!! I have Chris Shotwell a 1 because he had me sign a con question that we had. She worked to get us the best deal. Excellent employee!!! Great job!! I have Chris Shotwell a 1 because he had me sign a contract purchasing the Honda, called me back 12 days later to say he found a lender for $100 less per month, I signed new papers, then 2 weeks later I got papers in the mail thanking me for leasing a Honda. Chris S. never informed me of that. Purchase to Lease Scam. I was devastated. More

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My first service appointment for my new car. Perfect execution of all aspects of the experience. From intake to the actual service - totally exceeded my expectations. Will be customer for life. High end execution of all aspects of the experience. From intake to the actual service - totally exceeded my expectations. Will be customer for life. High end dealerships (BMW/Mercedes) could learn a lot from the outstanding performance of this dealership. More

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Service was super quick and easy. Veron kept me informed the entire time about the status of my vehicle. My sales associate Jessica also made time to come say hi which you typically don’t see after purchasi the entire time about the status of my vehicle. My sales associate Jessica also made time to come say hi which you typically don’t see after purchasing a car, I’m glad Brandon Honda does things different. I will recommend you all my friends and family to not only buy but to service from here! More

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