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Jessica Chaput
Jessica Chaput at Bettenhausen FIAT
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Jessica Chaput

Service Advisor

Bettenhausen FIAT

15941 S 94th Ave
Orland Park, IL 60462

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Jessica Chaput

February 01, 2025

Dealership Rating
Employee Rating

I had a major breakdown at 36,000 miles where the radiator pump got oil throughout the car. They help me get a hold of Jeep and do a Goodwill to help me pay for this. I was out of warranty. More

by HARLEYRUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Browne , Andrew

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January 03, 2025

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Employee Rating

Sam was a delight to deal with from start to finish. I know this is crazy to say about a salesperson but he was honest and I actually trusted him. He delivered above and beyond our expectations. Your se More

by wdelpercio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Jody

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Jan 06, 2025

Bettenhausen FIAT responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Sam and our service department, especially Jessica. It’s fantastic to know that everything exceeded your expectations, including the cleaning and polishing of your car. We truly appreciate your kind words and recommendations. Bettenhausen Certified Used Car Mega Store is here for you anytime, and we look forward to assisting you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team

October 21, 2024

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Employee Rating

Great dealership great people to work with will definitely come back Keep up the great work More

by cluczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Jody

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Oct 23, 2024

Bettenhausen FIAT responded

Thank you for your wonderful review! We at Bettenhausen Certified Used Car Mega Store truly appreciate your kind words. We're glad to hear you had a positive experience with our team. We look forward to seeing you again next time! The Bettenhausen Certified Pre-Owned Megastore Team

August 28, 2024

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The service I receive at Bettenhausen is superb! This is my second car I have purchased from here and would definitely recommend to others. More

by dkjackson63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 30, 2024

Bettenhausen FIAT responded

Thank you so much for your kind words! We're thrilled to hear that you've had a superb experience at Bettenhausen Certified Used Car Mega Store and that this is your second purchase with us. Your recommendation means a lot to us! We look forward to serving you again in the future. Safe travels in your new vehicle! The Bettenhausen Certified Pre-Owned Megastore Team

August 09, 2024

Dealership Rating
Employee Rating

Everyone is courteous and efficient. The dealership is clean and well maintained. I’ve been working with them since I purchased my Jeep in 2015. More

by def890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Browne

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Aug 12, 2024

Bettenhausen FIAT responded

Thank you for your wonderful review! We truly appreciate your continued support since 2015 and are thrilled to hear that our courteous and efficient team, along with our clean dealership, has made your experience positive. We look forward to assisting you with your Jeep and any future needs at Bettenhausen Certified Used Car Mega Store. Come see us again soon! The Bettenhausen Certified Pre-Owned Megastore Team

March 25, 2024

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Employee Rating

The service department was first class. Truly knowledgeable about what my car needed and had a loaner available. A great experience. More

by Lougaal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2024

Bettenhausen FIAT responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Bettenhausen Certified Pre-Owned Megastore Team

November 27, 2023

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Employee Rating

Every employee knows what it takes to build a long term relationship with their customer! More

by Drewsdad24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Welsh, Shannon Magurany, Andy Browne, Jose Silva, Eric Woodall , Erubiel Esparza, James Ralph

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Nov 29, 2023

Bettenhausen FIAT responded

Hello, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

September 23, 2023

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Employee Rating

Always great service and helpful people working there. They always do good work and I haven't had a complaint yet. More

by josephL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2023

Bettenhausen FIAT responded

Your compliments and kind words mean so much to us and our team, Joseph! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. The Bettenhausen Certified Pre-Owned Megastore Team

September 20, 2023

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Employee Rating

They were friendly helpful and took care of what I needed and weren’t just out to upsell me on anything. More

by mendoza9737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2023

Bettenhausen FIAT responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Bettenhausen Certified Pre-Owned Megastore Team

September 19, 2023

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Employee Rating

always great service, staff is professional and friendly. I bought multiple vehicles fro this location and only go here for service. More

by mfarrell86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Browne

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Sep 22, 2023

Bettenhausen FIAT responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. The Bettenhausen Certified Pre-Owned Megastore Team

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