Jessica Arevalo
Jessica Arevalo at Westside Lexus

Jessica Arevalo

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
21 Reviews
4.7

21 Reviews

Write a Review

Dealership Experience

3 yrs, 6 mos

21 Reviews of Jessica Arevalo

June 29, 2024

Dealership Rating
Employee Rating

It was time for an upgrade, and we were blown away by how nice the Westside Lexus dealership was, even the restroom facilities smelled nice! Jessica showed us the showroom and kindly answered all of our ques More

by LinhThy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine , Lewis Phan

Jul 01, 2024

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Jessica and the Westside Lexus team provided such thorough and friendly service. Enjoy your new car, and we appreciate the recommendation!

June 27, 2024

Dealership Rating
Employee Rating

Jessica was extremely knowledgeable and so pleasant to work with. She stayed late. Took care of all our needs. Thank you. More

by jturner102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez , John, your summer intern. He showed me all the bells & whistles.

Jun 28, 2024

Westside Lexus responded

We're delighted to hear that Jessica provided such excellent service at Westside Lexus. Thanks for sharing your experience!

June 19, 2024

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She is very nice and patient, and spent a lot of time explaining to us! We are happy to having her to be our dealer. More

by Yanwei Lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2024

Westside Lexus responded

We're delighted to hear that you had a positive experience with our team at Westside Lexus! Thank you for sharing your feedback and choosing us as your dealer.

May 23, 2024

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Employee Rating

Our salesperson was very nice and answered all our questions. She made the process as simple as possible. More

by ericartt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

May 23, 2024

Westside Lexus responded

We're glad to know our salesperson was able to assist you and make your experience at Westside Lexus a smooth one. Thanks for the positive feedback, Eric!

May 11, 2024

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Jessica was very helpful and knowledgeable. She spent lots of time helping me narrow down my car choice. Great customer service all around. More

by hodgestj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau , Davis Champion

May 13, 2024

Westside Lexus responded

We're glad to know that Jessica was able to assist you in finding the right car at Westside Lexus. We pride ourselves on our customer service, and we appreciate your feedback!

May 03, 2024

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Employee Rating

Jessica was outstanding from the welcome handshake to the "enjoy your new Lexus". She was attentive to my wife's telling on the new vehicle details. Was prompt to show her on the lot options and accurately s More

by JORGES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Westside Lexus responded

Jorges, we're delighted to know Jessica provided an outstanding experience at Westside Lexus. We strive for excellent customer service and it sounds like she hit the mark! Enjoy your new ride!

April 15, 2024

Dealership Rating
Employee Rating

This will be the 3 or 4th Lexus that I have purchased from this dealership and they are a pleasure to work with especially our sales person Jessica Arevalo! She was patient and very knowledgeable! More

by christina.hand
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Apr 15, 2024

Westside Lexus responded

We're so pleased to know that you've had multiple positive experiences with us at Westside Lexus, especially with Jessica! We appreciate your continued support and look forward to serving you in the future. Safe travels in your new Lexus!

April 11, 2024

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Employee Rating

I thought Jessica did a great job, very pleasant and on top of everything. No pressure tactics to buy. More

by RLHESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Westside Lexus responded

We're glad to know that Jessica provided a pleasant and pressure-free buying experience at Westside Lexus. Thanks for the positive feedback!

April 09, 2024

Dealership Rating
Employee Rating

Beautiful dealership, comfortable and open with friendly people. Made looking and buying a car a breeze. More

by jw_watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens

Apr 09, 2024

Westside Lexus responded

We're delighted to know you had a comfortable and easy car-buying experience at Westside Lexus. Thanks for the kind words about our dealership!

April 04, 2024

Dealership Rating
Employee Rating

Nice people. Silo system leads to poor customer service. Phone service is terrible, I got hung up on 3 times on one call today. No inter dept. teamwork. More

by BARRYML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 04, 2024

Westside Lexus responded

Barry, I'm sorry to read about your experience with our phone service and the lack of inter-departmental teamwork. We strive for excellent customer service and it seems we fell short during your interaction. Your feedback is valuable in helping us improve and I'd like to do what I can to make things right. I will search for your contact information and be in touch soon. Thank you, Michael Lorch - Fixed Operations Director - mlorch@westsidelexus.com

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